Service Concierge | Base + Commission - Ron Tonkin Toyota

Service Concierge

Salary Range $40,000.00 - $50,000.00 Base+Commission/year Position Type Full Time Category Service

Looking for a long-term career opportunity where you can build valuable skills, work in a fast-paced environment, and grow with a supportive team? We're hiring a Service Concierge in the Portland metro area for our modern, always-busy dealership. This entry-level role is a great fit for someone with a strong customer service background who takes pride in helping others and wants a path for growth and development.

As a Service Concierge, you'll be on the front lines of the customer experienceproviding top-notch service to our service guests and supporting our Service Advisors throughout the day in a state-of-the-art facility.

Why Work for Ron Tonkin Toyota?

• Legacy of Trust Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence
• Top-Tier Training & Growth Take advantage of Toyota's world-class training programs and clear career paths in sales, service, or management
• Unbeatable Benefits Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services
• Award-Winning Culture Thrive in a supportive, team-driven environment that celebrates success and encourages work-life balance
• Future-Forward Products Represent Toyota's industry-leading lineup, including hybrids and cutting-edge tech, for a customer base that trusts the brand

At Ron Tonkin Toyota, we're more than Oregon's premier Toyota dealershipwe're a family-owned business built on integrity, innovation, and a commitment to our employees' success. For decades, we've set the standard for automotive excellence in Portland, and we're looking for driven, customer-focused professionals to join our winning team.

Service Concierge Job Responsibilities

• Greet and assist service customers with check-ins
• Staging vehicles in the service repair area
• Answer inbound service calls and schedule appointments
• Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing
• Other duties that may arise in the service department

Service Concierge Benefits and Compensation

• Commission-based, up to $24 per hour.

In addition to competitive pay, our benefits are designed to support you and your family

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Concierge Qualifications

• High School Diploma or Equivalent
• Driver's License
• Prior Customer Service Experience

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.