Department Clerk, PFS (Full-Time, Days)

ENL Patient Financial Srvs Compensation range: $18.81 - $25.39 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80 Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY: The Department Clerk provides support services to maintain the daily work flow for the Patient Financial Services Department. These support services may include, but are not limited to, phone coverage, general filing, photocopying, scanning, mail and correspondence distribution, storing and retrieving source documents, processing of legal requests, calling on patient statements that are returned via mail, ordering and maintaining office supplies, compiling and submitting hard copy claims with supporting documentation. EDUCATION / TRAINING / EXPERIENCE: Minimum: Previous medical/hospital office experience Experience with Microsoft programs such as Excel, Word, Outlook and Access LICENSURE/CERTIFICATION: Desired: KPH greater than or equal to 8,000 with 90% accuracy rate (current certificate within three years) SKILLS / KNOWLEDGE / ABILITIES: Must have a general understating of medical and billing terminology forms. Able to ten key by touch. Able to operate various office machines, possess good telephone communications skills. Ability to handle multiple concurrent requests and projects of a clerical nature. Must show sensitivity for the hospitalized patient and family and maintain strict confidentiality. Must exhibit excellent teamwork and customer service skills. Must be able to follow instructions, work quickly and accurately in a fast-paced environment. Must work effectively with staff and public. Must be able to fulfill the essential functions of the position. Benefits Information Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to: $0 premium medical plan to include vision insurance Prescription and dental group insurance Retirement with employer match Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned Extended Sick Leave Flexible Spending Accounts for unreimbursed medical expenses and dependent care Employee Assistance Program Educational Assistance Please visit the employee benefits page at to get more in-depth benefits and coverage information or email View email address on click.appcast.io to receive a full summary of benefits. A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer.