Senior Payroll Administrator

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is actively seeking a Senior Specialist, Payroll to join our team. Reporting directly to the Senior Manager, Global Payroll and partnering closely with the Total Rewards & People Operations team, the Senior Administrator will manage the day-to-day execution, accuracy, and compliance of our domestic payroll operations. This is a full-time, fully remote position on our team. Occasional travel may be required for team or company events/meetings. What you'll do Manage and execute the end-to-end processing of multi-state semi-monthly and bi-weekly payroll runs to ensure total accuracy and regulatory compliance. Audit and reconcile all payroll-related inputs, including wages, deductions, tax entries, contributions, and time and attendance data entries. Partner cross-functionally with People Operations to coordinate employee lifecycle changes, leaves of absence data, and benefits deductions that impact payroll processing. Handle the registration and tax compliance setup for multiple state and local tax jurisdictions to keep all employer accounts in good standing. Review, analyze, and update internal payroll tax procedures to proactively mitigate operational risks and compliance exceptions. Support year-end operations, payroll tax filing verifications, and the structured preparation of annual employer reporting statements. Conduct routine audits of benefit plan payroll deductions and carrier invoices to maintain system data alignment. Serve as the primary point of contact for employee inquiries, providing clear, empathetic, and timely resolutions to payroll questions. Collaborate on payroll system workflows, utilizing automation to reduce manual data tracking and enhance operational speed. Compile and deliver detailed payroll reporting insights to support internal compliance documentation and financial reconciliation tracking. What success looks like in this role: Execute all scheduled payroll cycles with zero material errors to ensure timely and precise employee compensation. Resolve employee payroll inquiries and support tickets within agreed-upon internal service level timeframes to maintain high internal service satisfaction. Consistently deliver reconciled monthly payroll data inputs ahead of financial close deadlines to support accurate cross-departmental reporting. Complete payroll tax account audits and state agency notice responses on time to prevent penalties or regulatory compliance backlog. Modernize payroll tracking routines by decreasing the volume of manual spreadsheet interventions through automated system configurations. What you'll bring: 5+ years of dedicated payroll administration experience handling multi-state tax compliance and regulatory requirements. In-depth understanding of local, state, and federal wage-and-hour laws, payroll tax guidelines, and statutory regulations. Direct experience managing payroll systems and navigating software infrastructure to support data updates. Strong technical capability in data verification tools, standard formulas, and compiling accurate pivot tables. Proven analytical capacity to audit complex datasets, diagnose payroll friction points, and isolate data errors. Exceptional attention to detail and a history of maintaining strict confidentiality when dealing with sensitive compensation records. Nice to have: Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) designation. Prior experience managing specialized equity compensation payrolls or working alongside international employer-of-record models. The target base salary range for this position is $129,780 - $130,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.