Senior Human Resources Business Partner

Responsibilities Lead workforce planning, succession planning, benchmarking, talent acquisition, and retention strategies across the US organization. Design and implement talent performance management programs (annual reviews, career paths, development frameworks). Assess employee development needs, make recommendations, and implement solutions. Build and continuously improve onboarding processes in partnership with managers. Partner with senior leaders across all functions on organizational design and workforce decisions. Coach managers on how to lead their teams, navigate difficult conversations, and develop their people. Handle complex employee relations matters—including performance improvement plans, difficult exits, and reductions in force—with empathy and precision. Manage legal and compliance processes: contracts, visas, contractual terminations. Work cross‑functionally with Aircall's global HRBP team to ensure alignment on people programs and initiatives. Represent US employees and business context in global HR conversations. Champion Aircall's employer brand to attract and retain top talent, with a particular focus on tech candidates. Cultivate an open, dynamic, high‑growth culture as Aircall continues to scale. Qualifications 8+ years of HRBP experience. Data‑driven mindset—background in mathematics, business, or related analytical discipline preferred. Experience at a large tech company combined with agility from a smaller, high‑growth environment. Deep expertise in employee relations—experience navigating layoffs, difficult exits, and PIPs professionally and with care. Strong manager coaching skills; trusted partner to leaders at all levels. Excel proficiency and comfort using data to drive HR decisions. Strong project management skills and ability to drive programs independently. Excellent interpersonal and communication skills; builds trust quickly and communicates clearly across all levels. Compensation $140,000 - $160,000 a year Benefits Competitive salary package & benefits. Medical, dental, and vision insurance fully covered. 401(k) plan with company matching. Unlimited PTO. Wellness, internet, and childcare reimbursements. Generous parental leave policy. Diversity, Equity & Inclusion At Aircall, we believe diversity, equity and inclusion—irrespective of origins, identity, background and orientations—are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. #J-18808-Ljbffr Aircall