Key Account Management Expert (Technology)

Key Account Management Expert (Technology) CEVA Logistics is a top 5 global third‑party logistics provider with a presence in 170+ countries. Pay Range: $125,000 - $150,000.00

YOUR ROLE

Your primary purpose is to develop the CEVA business relationship with specified strategic Technology customers based in North America and align all business and financial commitments and company resources to customer success. Key Areas of Focus Customer Growth: Identify, develop, sell, service and provide operational oversight to increase CEVA business with assigned customers. Customer Retention: Ensure CEVA retains current business in all geographies. Customer Relationships: Expand relationships with the customer at executive level, in region, and across different business units. Negotiations: Lead and coordinate negotiations with the customer in region for major contracts and opportunities.

WHAT ARE YOU GOING TO DO?

Be the senior relationship manager for an assigned book of business within the Technology sector, developing deep relationships at executive and C‑Suite levels within customer organizations. Develop and execute business development plans (forecasts, budgets and operating plans) based on intimate customer relationships and knowledge. Develop and manage internal CEVA relationships throughout Product, Operations and Procurement teams in order to support and advance assigned account portfolio. Drive sales growth within an assigned book of business by monitoring and reviewing customer sales performance, profitability and activity while aligning with CEVA business leaders. Manage, implement and drive customer pricing requests and presentations including the internal procurement communication and customer negotiation. Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. Facilitate cross‑selling opportunities within the group to increase revenue and leverage relationships in order to better penetrate the market.

WHAT ARE WE LOOKING FOR?

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals. Demonstrated sales success and knowledge of sales concepts, methods, and techniques. Cognizant of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry. In‑depth knowledge of CTPAT and TAPA security certifications and requirements in relation to Technology sector customer requirements. Knowledge of high‑value commodity transportation requirements and procedures and requirements. In‑depth knowledge of and ability to interpret complex RFQ formats, and ability to communicate customer requirements to internal procurement and pricing teams. PC literate. Intermediate proficiency in Microsoft Office, internet, web‑based and job‑specific software. Capable of communicating and interacting effectively with multi‑functional and diverse backgrounds and the ability to effectively present information and respond to questions from management, employees, customers and vendors. Excellent written and oral communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments. Ability to develop strong business relationships within all levels of organizations, including senior level executives. Demonstrated skills in group process, problem identification and resolution at both a strategic and functional level. Positive, competitive, confident personality with strongly developed persuasive skills and a customer‑focused orientation. Must be able to read, write and speak English fluently.

WHAT DO WE HAVE TO OFFER?

We offer a benefits package focused on your wellbeing, including: Competitive Paid Time Off 401(k) with company match Health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands Prescription, dental and vision coverage (company contribution to health savings account) Company‑paid life insurance, accident insurance, short‑ and long‑term disability coverage and employee assistance plan Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short‑ and long‑term disability, critical illness, identity theft & legal plan Flexible Paid Time Off programs including company‑paid holidays Tuition reimbursement program Equal Opportunity Employer CEVA Logistics is proud to be an equal‑opportunity workplace and an affirmative‑action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. #J-18808-Ljbffr American President Lines