Sr. Manager, Strategic Delivery and Change (GTM Activation)

Job Category Program & Project Management About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ambition meets action, tech meets trust, and innovation isn’t just a buzzword—it’s a way of life. The world of work is evolving and we seek Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. The Experience The Go To Market (GTM) Planning and Activation Team is looking for a Senior Manager of Strategic Delivery & Change to join our GTM Activation Team. This is not a standard change‑management role; it is a highly specialized strategy and delivery position focused on driving massive behavioral, policy, and process transformations across the enterprise. We need a visionary problem‑solver and strategic operator who can navigate complex organizational dynamics. The role will architect and execute strategic plans that ensure GTM teams are fully prepared, aligned, and activated at launch. Sitting at the intersection of sales strategy, program delivery, and enterprise transformation, you will be the primary driver for how we execute high‑stakes shifts in our GTM motions. This is an office‑flexible role with an expectation of being in‑office three days per week for team collaboration and cross‑functional partnership. What You’ll Actually Be Doing Lead Strategic GTM Activation: Design and own the end‑to‑end delivery of complex, high‑visibility GTM transformations. Translate ambiguous business objectives into clear, actionable activation strategies that drive immediate impact. Drive Behavioral & Policy Transformation: Move beyond standard IT or system changes to lead large‑scale shifts in organizational behavior, sales processes, and policy execution. Ensure teams are culturally and operationally ready for strategic pivots. Problem‑Solve with Agility: Act as an internal strategy consultant. Identify core business challenges, formulate a strong point of view, and creatively design holistic solutions that challenge the status quo. Architect Change & Delivery Playbooks: Build comprehensive strategic plans that blend program‑management rigor with advanced change‑management methodologies. Ensure stakeholders are fully equipped and activated at launch. Influence & Partner Cross‑Functionally: Build deep relationships with sales leaders, GTM strategy teams, and enablement partners. Navigate complex stakeholder ecosystems to drive alignment, mitigate execution risks, and build momentum without relying on direct authority. Measure Business Value: Define and track robust success metrics focused on adoption, behavioral shifts, and GTM performance, ensuring sustainable outcomes long after the initial launch. You're Our Person If… 9+ years of professional experience in corporate transformation, strategy and delivery, or complex organizational change management. GTM & Sales Strategy Acumen: Proven experience working closely with Go‑To‑Market functions, sales strategy, or revenue operations, with a deep understanding of how sales organizations operate and adapt. Transformation Expertise: A strong track record of driving large‑scale, non‑standard changes (e.g., policy, behavioral, operating‑model shifts). Strategic Problem Solving: Demonstrated ability to tackle ambiguity, synthesize complex inputs into a clear perspective, and pivot quickly when required. Executive Communication: Exceptional written and verbal communication skills, with the ability to influence senior leadership and present complex strategies simply and effectively. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role. Even Better If… Strategy Consulting Background: Previous experience at a management‑consulting firm, specifically focusing on enterprise transformation or GTM strategy. A Creative Builder Mentality: You’re not afraid to try new approaches, build frameworks from scratch, and deliver solutions that are highly customized to the business problem. Advanced Change/Program Credentials: Relevant certifications in Change Management (e.g., CCMP, PROSCI), Program Management (e.g., PMP), or an MBA. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Equal Opportunity Employment Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Hiring decisions are based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Compensation & Benefits In the United States, compensation for this position is determined by location, job level, job‑related knowledge, skills, and experience. The typical base salary range is $143,400–$216,900 annually. This range is base salary only and does not include company bonuses, equity, or benefits, as applicable. Benefits include time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program. #J-18808-Ljbffr Salesforce