SaaS Product Support Specialist
Akeneo
Akeneo, the leading AI-powered Product Data Platform, is seeking a Product Support Analyst in Boston to become an expert on Akeneo’s products and help clients grow with our Product Experience Management solutions. You will join a team with members in Boston, Nantes & Sydney, respond to requests from the Jira Service Desk, coordinate the qualification of bugs, and ensure seamless resolutions for customers and partners. #J-18808-Ljbffr Akeneo
$85k - $110k
...success go hand in hand. We’re looking for an experienced Product Support Specialist with a great eye for detail and a passion for technology to... ...Product Support/Help Desk/Technical Customer Success in a SaaS environment, with a proven track record of driving customer...SuggestedLocal areaRemote workWorldwideRelocation packageFlexible hours- Datarails is hiring a Product Support Specialist to join our Tier 1 Support team. This fully remote role in the Pacific Time Zone involves owning... ...streamlined customer experience. Requirements include 2-4 years in SaaS product support, strong troubleshooting, and the ability to...SuggestedRemote job
$24 - $26 per hour
...fingerstick or time-consuming venous draw. Since then, our products have been used in pharmaceutical clinical trials, by Olympians... ...across the US. We're looking for a detail-oriented Product Support Specialist to handle customer and patient inquiries and manage account...SuggestedWork at office- Abbott is actively seeking a Cardiac RM Product Support Specialist based in Mobile, AL. You will deliver engineering, sales, educational, and clinical support for CRM products, serving physicians, healthcare professionals, patients, and field staff. The role requires knowledge...Suggested
- Docebo is seeking a Premium Support Advisor to ensure top-tier experiences for Premier, Advantage, and Essential accounts across channels... ...'s in CS/IT or equivalent is preferred, with 3.5+ years in SaaS support and proficiency with Zendesk, Salesforce, Slack and JIRA...Suggested
- ...stage of care. That’s why everything we build is designed to support stronger collaboration, seamless workflows, and more... ...experiences for residents, families, and care teams alike. The Product Support Specialist contributes to the success of ALINE by ensuring that ALINE...Weekend work
- Aline is seeking a Product Support Specialist to ensure timely support and solutions for software users within our care-focused platform. The role emphasizes empathy-based customer experience and escalation management in a fast-paced environment. You will resolve complex...
- HelpfulRemote in the United States is seeking an experienced enterprise support specialist to handle complex Tier 1 tickets for a scheduling and... .... Requirements include 2-4+ years in customer-facing SaaS support, strong written and verbal communication, and empathy...
- ECP, a market-leading SaaS provider for senior living communities, seeks a Customer Support Representative to be the first point of contact for customers and deliver... ...eMARs, EHRs) is a plus. This role requires strong product knowledge, collaborative problem-solving, and a...Remote job
- Tasso, Inc. is seeking a detail-oriented Product Support Specialist in Seattle to handle customer inquiries, manage account setup, and ensure accurate data entry. The ideal candidate has 1+ year of experience in customer service or product support, preferably in a medical...
- Valant Medical Solutions, Inc. is seeking a Customer Support Specialist to be the first line of contact for customers using our behavioral health EHR software. This 100% remote role focuses on resolving technical issues, with most work done via phone and email, using strong...Remote job
- ...Consulting. Contract Job Description Support the end-to-end product development lifecycle, from ideation... ...building cloud-based platforms, APIs, and SaaS products in financial services or... ...notified about new Product Management Specialist jobs in Jersey City, NJ . #J-18808-...Contract work
- Guidebook is seeking a Customer Support Representative to own frontline support, troubleshoot issues, and serve as a calm voice when customers... ...You will become fluent in Builder CMS and Guidebook’s broader product suite to resolve tickets with care. You’ll collaborate with a...Remote workWeekend work
$106.61k - $284.28k
...strategically minded Backend Capability Product Specialist to own the backend platform, API... ...and third‑party integration layer of our SaaS product suite. This role sits at the intersection... ...deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who...Hourly payFull timeTemporary workLocal areaShift work- ...them into one system already running in production. That re-integration is the moat. The company... ...of and connect with customers. Most support roles are about closing tickets. This one... ...real responsibility fast Experience in B2B SaaS support Hands-on experience with CRMs, Claude...Flexible hoursShift work
- ...59 AM Primary Function: The Technology Support Specialist provides customer-focused technical support... ...enhancements Maintain awareness of product updates, system changes, and industry trends... ...applications, digital products, SaaS platforms, or customer-facing technology...Work experience placementRemote work
- AutoStore is seeking a Software Support Specialist in Denver to provide technical assistance and expert troubleshooting for our partners. You’ll handle incident and repair cases, offer on-site support, and contribute to knowledge sharing while collaborating with internal...
$120k - $146k
Product Operations Specialist Department: Operations Employment Type: Full Time Location: US Compensation... ...Operations & Process Execution Support and maintain team allocations and product... ...experience in a remote-first, high-growth SaaS environment. Experience with Notion...Full timeTemporary workImmediate startRemote workFlexible hours$94k - $304.7k
...Digital organization, the Cimulate Specialist helps the world's leading... ...using AI-native search, product discovery, merchandising, and... ...Experience 5+ years of successful SaaS or enterprise software sales... .... Our benefits and resources support you to find balance and be...- ...collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.As a Product Solutions... ...savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total...
$50k - $65k
SOC Support Specialist- Pacific or MountainTime Zone, Weekend Shift United States of America Reports to: SOC Support Manager... ...-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team...Full timeRemote workWorldwideHome officeShift workWeekend work$24.04 - $33.65 per hour
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution... ...Best in Class” ... and we want that for you too! SUMMARY The Support Specialist, Workforceis responsible forsupporting R365 Payroll clients...Hourly payWork at officeRemote workFlexible hours$160k - $220k
...who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our...Full timeFlexible hours$97.6k - $200.6k
Position Summary An Applied AI Senior Product Specialist is a mid-level individual contributor responsible for ensuring a product’s value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve customer...Work at officeLocal area$110k - $140k
...What sounds like one agent is a swarm of specialists handing off mid-call We rewrite the... ...every hire has an outsized impact on the product and how it's built. Studied at Built things... ...in a customer-facing role (hospitality, support, account management, retail, or similar)...Full timeWork at officeRemote workFlexible hoursNight shiftAfternoon shift$150 per hour
...role here is an opportunity to shape the product, the company, and the way an entire... ...thinking. WHAT YOU'LL DO Our Product Success Specialist role blends user activation, customer... ...people to apply. We may use AI tools to support parts of the hiring process. These tools...Work at officeShift work- ...Position Summary We are seeking a highly experienced Senior Manager – Jack Henry Application Support & Digital Banking Platforms to provide onsite leadership and production support for the bank's Jack Henry application ecosystem, including Synergy, ArgoKeys, Banno, Commercial...
- ...Product Specialist Customer Experience | Luxury Brand Exposure | Career Growth Opportunity Krause Auto Group Launch Your Automotive Career... ...stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate...Remote workFlexible hours
$20 per hour
...ensure complete customer satisfaction. Monitors manufacturer products and offerings on new units. Updates job knowledge by participating... ...provided by the company/manufacturer. The Delivery Specialist serves customers by introducing and walking them through their...Hourly payLocal areaFlexible hours- ...career. In this role, you will provide high-level support to our 300+ users while helping optimize our... ...core Microsoft 365 environments and 3rd-party SaaS platforms, enterprise line-of-business applications, and productivity tools (e.g., SSO/SAML auth, API connector...For contractorsLocal areaFlexible hours
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