Sales Engineer

Job Overview:
Search Solution Group is seeking a Sales Engineer on behalf of our client, an Electrical/Electronic Manufacturing company located in Cary, North Carolina. The Sales Engineer will serve as a technical resource for customers, providing hands-on support, system solution consultation, design guidance, troubleshooting, and technical expertise throughout the customer design and development lifecycle. This role will also partner closely with sales teams and suppliers to identify opportunities, position technical solutions, strengthen customer relationships, and drive revenue growth.

Key Responsibilities:

• Provide hands-on technical support and early-stage system solution consultation to assigned customers.
• Serve as a technical resource throughout the customer's design and development lifecycle.
• Provide design guidance, troubleshooting, debugging, and issue resolution for customer applications.
• Analyze customer requirements and recommend appropriate technical solutions.
• Apply engineering expertise to position supplier products and solutions with key design engineers.
• Partner with sales teams to identify and develop technical sales opportunities.
• Train and guide sales team members with varying levels of technical expertise.
• Support sales teams in maximizing efficiency and return on investment on demand-creation activities.
• Develop and execute business strategies that align technical solutions with customer requirements.
• Drive accelerated revenue growth by connecting customer needs with appropriate technical solutions.
• Execute programs designed to strengthen and leverage customer and manufacturer relationships.
• Support suppliers through technical seminars, customer-site training, technical sales initiatives, and marketing programs.
• Conduct customer presentations, technical demonstrations, and training sessions as needed.
• Build and maintain strong relationships with customers, suppliers, manufacturers, and internal sales teams.
• Research customer applications and identify opportunities for new or expanded product adoption.
• Document customer interactions, technical activities, opportunities, and follow-up within the CRM system.
• Collaborate with internal and external stakeholders to resolve technical and business challenges.
• Stay current on embedded systems, electronic technologies, product developments, and industry trends.
• Perform other engineering, sales support, and business development duties as assigned.

Requirements include: Education:

• Bachelor of Science degree in Electrical Engineering, Computer Engineering, or a related engineering discipline required .
• Master of Science in Electrical Engineering or a related field preferred.

Experience:

• 5-8 years of progressive experience in embedded system design.
• Demonstrated experience in at least two of the following areas:
  • 8/16-bit microcontroller hardware and firmware design.
  • 32-bit/ARM MCU or MPU hardware and firmware design.
  • Analog signal chain design.
  • Power conversion design, including AC/DC and DC/DC applications.
• Experience providing technical support or consultation to customers preferred.
• Experience working with sales teams, design engineers, manufacturers, or suppliers is a plus.

Skills:

• Strong embedded systems engineering and design skills.
• Strong troubleshooting and debugging abilities.
• Ability to translate complex technical concepts into practical customer solutions.
• Excellent verbal and written communication skills.
• Strong presentation and technical training abilities.
• Ability to collaborate effectively with engineering, sales, customers, and suppliers.
• Strong consultative selling and business development skills.
• Ability to identify customer needs and align them with appropriate technical solutions.
• Strong analytical and problem-solving abilities.
• Proficiency with CRM systems and accurate documentation practices.
• Ability to manage multiple customer projects and priorities simultaneously.
• Strong interpersonal and relationship-building skills.

Certifications:

• No specific certifications required.
• Relevant engineering, embedded systems, or technical certifications are a plus.

Knowledge:

• In-depth knowledge of embedded system design and development.
• Knowledge of microcontroller and microprocessor architectures.
• Understanding of hardware and firmware development.
• Knowledge of 8/16-bit microcontrollers and 32-bit/ARM MCU/MPU platforms.
• Understanding of analog signal chain design.
• Knowledge of AC/DC and DC/DC power conversion design.
• Familiarity with technical sales and customer solution development.
• Understanding of product positioning and demand-creation strategies.
• Knowledge of electronic components, systems, and applications preferred.

Key Competencies:

• Technical Expertise: Applies strong engineering knowledge to solve customer challenges and develop effective technical solutions.
• Customer Focus: Builds trusted relationships and ensures solutions are aligned with customer requirements.
• Consultative Approach: Understands customer applications and provides thoughtful technical guidance throughout the design lifecycle.
• Problem Solving: Effectively troubleshoots, debugs, and resolves complex technical issues.
• Communication: Clearly communicates technical concepts to customers, sales teams, suppliers, and other stakeholders.
• Presentation Skills: Confidently delivers technical presentations, seminars, demonstrations, and training.
• Business Acumen: Understands how technical solutions can create business value and contribute to revenue growth.
• Collaboration: Works effectively across engineering, sales, supplier, manufacturer, and customer organizations.
• Relationship Building: Develops and maintains strong customer and manufacturer partnerships.
• Strategic Thinking: Uses engineering expertise and market knowledge to develop strategies for positioning products and generating demand.
• Initiative: Proactively identifies customer needs, technical opportunities, and potential areas for business growth.
• Accountability: Takes ownership of customer support, technical initiatives, documentation, and assigned business objectives.

How to Apply:
To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to View email address on click.appcast.io . Please ensure to include your resume and any other relevant documents or information that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application.

Company Overview:
Company Industry: Electrical/Electronic Manufacturing

Location: Cary, North Carolina

Equal Opportunity Employer Statement:
Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

Disclaimer:
Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.