Medical Office Manager

Job Description

Job Description

Internal Medicine & Pediatrics of Tampa Bay is a busy, patient-centered practice dedicated to providing high-quality healthcare to families in our community. We are currently seeking an experienced, organized, and proactive Office Manager to join our team and ensure the smooth operation of our day-to-day activities.

Position Overview:
We are looking for a dedicated leader to oversee the administrative and clinical support functions of our practice. The ideal candidate is a "hands-on" manager who is proficient in eClinicalWorks (eCW) .

This is a full-time position with a consistent schedule. No nights or weekends required.

Key Responsibilities:

• Team Leadership: Manage and supervise front desk staff. Foster a positive, team-oriented work environment.
• EHR Management: Serve as the primary super-user for eClinicalWorks . Train staff on the system, manage templates, and ensure efficient patient charting and workflow.
• Front Desk & Scheduling: Oversee patient scheduling to maximize provider efficiency and minimize patient wait times. Manage patient check-in/check-out scheduling processes. Work with the front desk team daily regarding scheduling patients and coordinating current and future appointments.
• Insurance & Benefits: Verify patient insurance eligibility and benefits.
• Office Operations: Manage inventory, assist in ordering supplies, coordinate with vendors, and handle general office maintenance to ensure a safe and clean environment.
• Customer Service: Handle patient needs, complaints, and concerns on a day-to-day basis, ensuring a positive patient experience and timely resolution of issues.

Qualifications:

• Experience: Minimum of 2-3 years of medical office management experience required.
• Software: experience with eClinicalWorks (eCW). This is preferred.
• Pediatrics: Experience in a Pediatric setting is preferred , but not required. We are willing to train the right candidate on pediatric-specific workflows.
• Skills: Strong knowledge of medical terminology, insurance verification, and credentialing.
• Soft Skills: Excellent communication skills, leadership ability, and the capacity to multitask in a fast-paced environment.

Schedule:

• Monday through Friday
• 8:00 AM to 5:00 PM
• No Nights
• No Weekends

\nCompany Description

Internal Medicine & Pediatrics Primary Care Medical Office for the entire family from newborns, children, teens to adults

Company Description

Internal Medicine & Pediatrics Primary Care Medical Office for the entire family from newborns, children, teens to adults