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Help Desk Manager

Prestige Staffing

Pleasant Prairie, WI

Title: Help Desk Manager

Industry: Manufacutring

Salary: Based on experience

Duration: Direct Hire

Location: Pleasant Prairie, WI (onsite)

Skills: Cyber experience, M365, Service Management, Leadership experience

Overview:

  • Manage hardware and software asset inventory for end-user devices including laptops, desktops, printers, and mobile devices
  • Coordinate onboarding and offboarding processes including device provisioning, account setup, and access management
  • Administer and optimize the Microsoft 365 tenant including Exchange Online, Teams, SharePoint Online, and OneDrive for Business
  • Own endpoint security posture across all end-user devices; administer endpoint detection and response (EDR) and mobile device management (MDM) solutions
  • Assist with identity and access management (IAM) tasks within cloud platforms, including role assignments, service accounts, and MFA enforcement

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Vacancy posted 3 days ago
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