Medical Support Assistant
US Department of Veterans Affairs
Medical Support Assistant
The Medical Support Assistant works collaboratively with the patient care team to schedule outpatient imaging appointments, and to coordinate inpatient imaging procedures. Duties include but are not limited to the following:
- Review the imaging order to determine the urgency of the request and must differentiate between routine procedures and special studies.
- Review the request for accuracy and notifies the requesting physician of any discrepancies that would prevent action being taken.
- Review the patient computerized medical record (CPRS) to extract medical information including but not limited to laboratory reports, allergy information, BUN and creatinine levels, past medical history, and other pertinent medical information needed to schedule patient's imaging appointment.
- Screen patients to obtain information needed to determine if the patient meets the criteria to receive requested procedure. Uses obtained information to prepare required documents and to determine if the requested procedure requires protocol, if so, submits forms to the radiologist to protocol the order.
- Determine the patient's pre-appointment requirements and restrictions. Prior to the patient's scheduled appointment, incumbent communicates to the patient the appropriate restrictions and instructions required of the procedure, including but not limited to the patient's requirement to obtain current labs, need to fast, need to take premedication to avert an allergic reaction to contrast, etc.
- Contact the ordering provider to request an order for pre-medication, labs, etc., if required and not previously requested.
- Collaborate with the staff of other Services or Special Procedures to ensure all pre-procedure requirements are coordinated, e.g., Anesthesiology, Interventional Radiology, etc.
Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, (Subject to change based upon the needs of the agency.)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: Radiology Title: MSA GS-0679-05
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
US Department of Veterans AffairsVacancy posted 5 days ago
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