Program Coordinator

Program Coordinator #2193

Professional Development | Tallahassee, FL

Minimum starting salary $45,057.66 with an excellent benefits package including employer paid pension contribution | Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

Summary function: Master set up of Professional Development Department events and items into Salesforce and provide reports from Salesforce. Oversee Salesforce integration with Informz for Sections and Divisions.

Required minimum education: Bachelor's Degree (proof of degree required at interview).

Required minimum professional work experience: Three (3) years of professional office administrative experience.

Appropriate related work experience may substitute for the degree on a year-for-year basis.

Essential Duties and Responsibilities:

Responsible for accurate set-up of events and items in Salesforce for Sections, Divisions, and Committees within the Professional Development Department. Monitor TFB Member Portal, mobile devices, and tablet registration to ensure excellent member experience when shopping for Section and Division courses, retreats, events, CDs, DVDs, books, online, and downloadable aftermarket products. Maintain the necessary skills and knowledge base in Salesforce integration with Informz for marketing campaigns and automatic delivery of course books and surveys. Generate and provide Salesforce reports, as needed.

Other duties, as assigned.

Knowledge:

• Professional Development Department office and administrative procedures and practices
• Correct spelling, punctuation, and grammar usage
• Fiscal practices
• Adobe Acrobat

Skills:

• MS Office (Word, PowerPoint, Excel, Outlook)
• Working with databases
• CLE Program Related Databases
• Typing
• Making paper and electronic documents ADA compliant
• Effective and timely communications
• Administering meetings, programs, seminars, retreats

Abilities:

• Prioritize and organize activities and work
• Coordinate multifaceted projects within set guidelines
• Pay attention to detail
• Manage records
• Draft, proofread, revise, and edit
• Create ADA compliant forms and documents using Adobe
• Interpret TFB policies and procedures
• Learn the Rules Regulating The Florida Bar
• Communicate effectively and professionally, both verbally and in writing with consumers, members of the bar, staff, and judiciary
• Establish and maintain effective working relationships with others within the department and throughout TFB
• Tactfully manage difficult situations
• Manage and maintain a high level of confidentiality
• Use discretion and independent judgment
• Demonstrate self-motivation and direction and operate well under pressure
• Consistently provide an excellent service-oriented attitude
• Work TFB hours
• Work under time constraints
• Accept assignment and work independently
• Travel
• Handle stress and constant change
• Sit for long periods of time
• Hear and converse over the telephone
• Key/work frequently on a computer.
• Lift 5 to 10 lbs.

Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.

EOE. This organization participates in E-Verify. Position is open until filled. Non-Exempt position.

This position is in an in-office position, located in, Tallahassee, Florida and is not a remote position.