Staff Technical Program Manager

Role Description

A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end outcomes. You will be responsible for driving delivery on one or more key long-term, cross-functional initiatives within and across Technology Departments. As a Staff TPM at WEX, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health.

You will play a critical role partnering with Technology leaders to drive delivery of complex technical cross-functional initiatives. The Technical Program Management Office (TPMO) is a strategic function of the Technology Innovation & Strategic Operations (TISO) department within WEX. Our mission is to accelerate WEX’s product innovation velocity by optimizing how we deliver technology.

In this role, you will collaborate closely with partners within Global Technology Services and across many Engineering teams, partnering with Enterprise Architects as well, to drive alignment and delivery of critical projects that underpin WEX’s digital capabilities.

Qualifications

• Significant experience in technical leadership overseeing key projects at the Enterprise level, with a high degree of technical complexity and inter-dependent work.
• Deep understanding of project delivery in a technical environment with commercial software as the primary deliverable.
• Familiarity with cloud computing platforms and services (AWS, Azure, GCP), including infrastructure-as-code and cloud security technologies and concepts.
• Experience with Agile methodologies and project management tools.
• Bachelor's Degree or equivalent experience.
• Relevant certifications (e.g., PMP, Agile Certified Practitioner) are helpful, but not required.
• Previous experience in FinTech or highly regulated environments can be helpful.

Requirements

• Hands-on experience program-managing enterprise-level (broad-scope) implementations or migrations.
• Ability to translate complex technical requirements into actionable program plans.
• Strong understanding of concepts associated with systems integration, API-based authentication, cloud architecture, and infrastructure dependencies.
• Experience working in environments with hybrid cloud or multi-cloud identity models.
• Capability to evaluate technical trade-offs, assess solution maturity, and guide engineering teams toward best practices.
• In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way.
• Engage with stakeholders - Technology, Product, Solution Architecture, among others - at all levels to ensure visibility, provide updates, and address concerns.
• Identify technical risks related to infrastructure performance, capacity, security, and compliance.
• Identify, document, and manage dependencies across multiple projects, technologies, and teams.
• Ensure the use of standard project management tools - ideally within the Atlassian suite - and maintain high standards of data hygiene.
• Track program performance against the committed plan and goals.

Benefits

• Health, dental and vision insurances.
• Retirement savings plan.
• Paid time off.
• Health savings account.
• Flexible spending accounts.
• Life insurance.
• Disability insurance.
• Tuition reimbursement.
• Quarterly or annual bonus based on role and applicable plan.

Pay Range

$124,900.00 - $146,100.00