Senior Technical Program Manager

Role Description

We're looking for a Senior Technical Program Manager to own end-to-end execution of multi-platform technical programs at Philo. This is a hands-on execution role — you'll be embedded in the product development process, working daily with Product Managers, engineering domain leads, and QA to coordinate rollouts, enforce process standards, and keep complex cross-team programs on track.

• A large part of this role is about bringing structure to work that doesn't have it yet.
• Philo ships features across a lot of surfaces: web, iOS, Android, Roku, Amazon Fire TV, Samsung, Vizio, and more.
• Getting a feature from its first platform to the rest of the lineup requires careful dependency management, clear communication, and someone who can hold teams accountable without being a bottleneck.

You'll report to the Head of Program Management and work closely with the Head of Product and Engineering and Business leadership.

Responsibilities

Program Execution

• Own 5–8 active multi-platform rollouts at any given time (e.g., a new feature that was already proven on Roku now being rolled out to web, iOS, and Android; or billing flow changes across all distribution platforms).
• Drive programs end-to-end: scoping, requirements, technical design coordination, implementation tracking, testing, launch, and post-launch retro.
• Build and maintain project schedules, milestone tracking, and dependency maps across engineering domains.
• Track sprint and marathon commitments across domain teams; surface blockers early and drive resolution.
• Document decisions, action items, and outcomes in Notion; track action items through to completion.
• Lead program-level meetings including kickoffs and cross-team syncs.
• Present program progress in planning meetings and other forums as needed.

Cross-Domain Coordination

• Coordinate work across Philo's engineering domain teams on complex multi-domain programs.
• Ensure platform-specific requirements are captured and that no surface gets left behind.
• Partner with domain leads on what is being prioritized each cycle; identify resource gaps and bottlenecks early.
• Coordinate with QA as part of the standard rollout process; testing coordination is part of the job.

Process Standards

• Review PRD quality for complex cross-platform and cross-domain projects; flag missing requirements before they surface in implementation.
• Identify opportunities for better definition or optimization in the development planning process, run quarterly retros on the process, and work with leadership to implement recommended changes.
• Complete process administration milestones, e.g., setting up the project database for a new quarter and communicating it out.
• Support Philo's Product Managers with tactical execution, ensuring teams are following established process and that the Project Tracker is consistently accurate.
• Build repeatable mechanisms for planning, dependency management, readiness checks, and executive visibility — bring structure without unnecessary process overhead.

Stakeholder Partnership

• Partner daily with the Head of Product and his PMs on what needs coordination; own how that coordination happens.
• Coordinate with Engineering leadership on resourcing and launch timelines.
• Escalate to the Head of Program Management when blockers cannot be resolved at the program level.
• Bridge communication between technical and non-technical stakeholders.

Qualifications

• 10+ years of technical program management experience, with a track record of owning complex, multi-team software programs end-to-end.
• Experience at a consumer technology company shipping products across multiple platforms or surfaces (mobile, web, connected TV, or similar).
• Strong grasp of software development lifecycle: you can engage meaningfully with engineers on technical approach, understand system-level tradeoffs, and facilitate design discussions.
• Demonstrated ability to coordinate across multiple engineering domains simultaneously, managing dependencies and keeping programs moving in ambiguous environments.
• Disciplined about documentation and process— you make things findable, traceable, and repeatable.
• Comfortable operating as an individual contributor in a lean organization where you own execution, not just coordination.
• Experience with Jira, Notion, or similar project tracking and documentation tools.
• Background in streaming or subscription consumer products.

Preferred

• Familiarity with multi-platform distribution environments (Apple, Google, Roku, Amazon, or similar).
• Experience in a startup or scale-up environment where the program management function was still being built out.

What we’re NOT looking for

• Someone who works best in a large team or heavy process infrastructure to be effective.
• A project coordinator who tracks status without influencing outcomes.
• Someone who conflates program management with Jira administration.

Benefits

• Full health, dental and vision coverage for you and your family.
• 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay).
• Flexible working hours.
• Up to 20 weeks of fully paid parental leave.
• Unlimited paid time off for vacation and sick leave.
• $2,000 annual vacation bonus (we pay you to take a two week vacation).
• $5,250 annually for professional development and educational assistance.
• $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter).
• $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco).
• Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps.
• Dog-friendly office.
• And much more!