Lead Host
$14 per hourUrban Grub At 12th South, L.L.C.
Lead Host | Urban Grub Compensation: $14.00/hr base + $8.00 to $12.00/hr in tips Total Earning Potential: $22.00 to $26.00/hr Elevate Your Career at Urban Grub Urban Grub is more than a restaurant. It is a high-volume, fast-paced culinary destination. We are looking for a Lead Hostwho does more than just greet. We need someone who can command the floor, orchestrate the flow of our dining room, and lead our hosting team by example. If you are a hospitality professional who thrives under pressure and enjoys the strategy of a busy reservation book, we want you at the front door. The Role: What You Will Do As the Lead Host, you are the air traffic controller of the restaurant. You are not just seating guests; you are managing the rhythm of the entire evening. Master the Book: Take full ownership of the OpenTable platform to maximize covers while maintaining a seamless flow for the kitchen and service staff. Floor Leadership: Lead the host team. You will ensure all standards for greeting, seating, and phone etiquette are met. Guest Relations: Handle VIP arrivals, special requests, and waitlist management with grace and professionalism. Strategic Seating: Balance the dining room intelligently to ensure no server is overwhelmed and every guest feels prioritized. Communication Hub: Act as the primary link between the kitchen, management, and the service floor. Who You Are OpenTable Expert: You have significant experience with OpenTable and understand how to manipulate a floor plan for efficiency. Experienced Leader: You have previously held a Lead Host or Senior Front-of-House position in a high-volume, upscale-casual environment. A Pro Under Pressure: You stay calm and upbeat when the lobby is full and the phones are ringing. Detail-Oriented: You notice the small things, from a smudged front door to a guest who has been waiting two minutes too long. Why Join the Grub Crew? Benefits: Health, Vision, and Dental Insurance. Perks: Free employee parking (a rarity in 12 South!) and generous dining discounts across multiple concepts. Growth: We are a growing group and prefer to promote from within for management roles. #J-18808-Ljbffr Urban Grub At 12th South, L.L.C.
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