Tech Business Analyst

Tech Business Analyst

Location: Lake Nona, Florida (Remote)

Role Overview

Our client is seeking a Business Analyst to support their Payments Product team. This individual will work closely with product and technology stakeholders in a highly collaborative Agile environment. The ideal candidate is a tactical BA who has experience working within product organizations and is comfortable supporting initiatives led by senior team members while contributing effectively as part of the broader team.

Key Responsibilities

• Partner with Product Owners, business stakeholders, and technology teams to gather, analyze, and document business requirements.
• Create detailed user stories, acceptance criteria, process flows, and functional requirements.
• Manage and groom product backlogs to ensure priorities are clearly defined and development teams are positioned for success.
• Facilitate requirements gathering sessions, stakeholder discussions, and Agile ceremonies.
• Collaborate with cross-functional teams to support the delivery of payment-related products and enhancements.
• Translate business needs into actionable requirements for development teams.
• Ensure requirements are well understood and aligned to business objectives.
• Support testing efforts by validating requirements and assisting with defect triage as needed.
• Maintain project documentation and provide ongoing business analysis support throughout the project lifecycle.

Required Qualifications

• 5+ years of Business Analyst experience within Agile product environments.
• Strong understanding of payment systems, payment processing, or the broader payments ecosystem.
• Experience with credit card transaction processing, acquiring, issuing, authorization, settlement, or related payment workflows is highly preferred.
• Proven experience grooming product backlogs and writing detailed user stories and requirements documentation.
• Strong working knowledge of Agile methodologies and Scrum practices.
• Hands-on experience using Jira for backlog management, story creation, and sprint support.
• Excellent communication, collaboration, and stakeholder management skills.
• Team-oriented mindset with the ability to work effectively in an established leadership structure and contribute positively within a collaborative environment.

Preferred Qualifications

• Direct experience with credit card payment processing platforms and transaction flows.
• Aviation, airline, travel, or transportation industry experience.
• Experience supporting large-scale enterprise product initiatives.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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