Technical Support Specialist

Job Title Technical Support Specialist (TSS) Company Security 101 Location OHIO Job Summary Security 101b is now recruiting a commercial electronic security programmer with experience in configuring, testing, and commissioning enterprise access control and video management systems. Salary This is a full-time position with an hourly range from $30.00 to $40.00, non‑exempt, and commensurate with skills, product knowledge and experience. Benefits Medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. Vehicle, laptop, and smartphone provided. Why join Security 101? Competitive compensation. Industry-leading security solutions and support. Growth opportunities in a dynamic, expanding company. A team-oriented culture that values high performance. Skills / Abilities Must have at least 4 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems. Experience with access control panel programming. The ability to build a video or access control server from ground up. Familiarity/experience with alarm panel configuration and programing. Understanding of SQL and databases a plus. Current Certification In One Or More Of The Following Access Control: Genetec, Lenel, Software House, Prowatch. VMS: Genetec, Milestone, IPConfigure, Bosch. Security 101 will invest in training for the right candidate. Responsibilities Troubleshoot wide area/segmented networks. Work directly with end users on how to operate systems. Work directly with IT departments to assist with the network topography needed for security equipment. Familiarity with SIP IP phone systems a bonus. Managing quality control and providing fanatical customer service. Taking responsibility for and tracking project progress. Education High School (or GED) minimum requirement. Electronics training from a Technical School or Military training in electronics or communications (preferred). Security 101 is a DFWP and EOE organization with a team-oriented work environment. #J-18808-Ljbffr Security 101