Automotive Sales Consultant - Johnson Hyundai of Apex

Job Description

Job Description

Johnson Hyundai of Apex is a member of Johnson Automotive , one of the fastest growing automotive groups on the East Coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operations by hiring top performers who are eager to elevate our guest experiences.

Johnson Hyundai of Apex is always looking to expand our team of Experienced Sales Consultants .

No experience? You might be surprised by how much experience you bring to the table... Have you worked in retail? Hospitality? Food service? Intelligent, reliable, and trainable candidates who understand what it means to be service-oriented and customer-centric have a place on our team too!

Essential Responsibilities

• Welcome guests and provide a professional, personalized vehicle purchasing experience from initial contact through delivery.
• Build rapport with guests to understand their needs and recommend vehicles, products, and services that best fit their lifestyle.
• Follow the Johnson Automotive sales process to deliver a consistent, consultative, relationship-based sales experience.
• Demonstrate vehicle features, technology, safety systems, and ownership benefits before and after the sale to ensure guest confidence and satisfaction.
• Research available inventory, vehicle specifications, incentives, financing options, and accessories to provide accurate and timely information.
• Prepare and complete all required sales documentation accurately and promptly for Finance processing.
• Maintain expert knowledge of current Hyundai models, product updates, and available accessories, effectively communicating their value to guests.
• Build lasting guest relationships through exceptional follow-up, proactive communication, and a commitment to delivering an outstanding ownership experience.
• Maintain a high level of guest satisfaction while working toward individual, team, and dealership performance goals.
• Accurately document all guest interactions, sales activities, and follow-up within the dealership CRM.

Qualifications

• Demonstrated ability to provide exceptional guest service and build long-term client relationships.
• Professional appearance with excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, goal-oriented, and able to work both independently and collaboratively within a team environment.
• Proficient with dealership technology, CRM systems, and digital communication tools, or able to quickly learn new systems.
• Valid driver's license with an acceptable driving record.
• Flexible schedule, including evenings, weekends, and holidays, as business needs require.

Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.

Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

Benefits to look forward to:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid Wellness Programs
• Employer-Paid and Voluntary Life Insurance
• Voluntary Short-Term and Long-Term Disability
• Voluntary Accident, Critical Illness and Hospital Insurance
• Healthcare HSA & FSA and Dependent Care FSA
• Employee Assistance Program (EAP)
• Pet Insurance, WillPrep Services, Travel Aid
• Paid Holidays
• Paid Time Off
• 401(k) with Match
• Referral Program
• Employee Discounts