Sr. Practice Assistant
$19.37 - $27.71 per hourMass General Brigham
Sr. Practice Assistant
Join a dynamic team in Radiation Oncology where your organizational skills and patient-first mindset make a real difference. As a Sr. Practice Assistant, you'll be the go-to support for physicians, nurses, and clinical staff in a fast-paced ambulatory setting. You'll help ensure smooth daily operations and positive patient experience.
Performs administrative functions to support smooth and efficient clinical service and practice operations. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Make patient appointments and maintain appointment records. Assist callers with routine inquiries and triage matters appropriately. Process patient billing forms and scan documents to patient medical record (EPIC). Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Additional responsibilities as assigned.
Qualifications
Education
High School Diploma or Equivalent required
Experience
3-5 years medical office experience required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
100 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.37 - $27.71/Hourly
Grade
4
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