Ocean Import Specialist

JAS is an international supply chain services company. The Ocean Import Specialist is responsible for managing ocean import shipments, ensuring high‑quality service that meets or exceeds customer expectations and compliance with laws, regulations, and industry best practices. ESSENTIAL FUNCTIONS Receive and track customer bookings and orders, sending shipping instructions overseas per customer specifications or established SOPs. Notify customers of shipment arrivals, applicable charges, any delays, including Customs or Exam holds. Prepare and process Customs entries, classify invoices, file RLF entries, handle FDA documentation accuracy, including Customs classification, I.T. numbers, and commercial invoice details. Transmit information to ABI, verify results, and make corrections as necessary. Monitor Customs and OGA releases (e.g., USDA, FCC, DOT) and transmit payments for Customs duties when required. Manage exceptions with relevant parties and provide updates to customers. Maintain organized and complete files with all required documents in the proper sequence. Coordinate entry and break‑bulk shipments and monitor shipments moving under I.T., ensuring release and payment instructions are provided within the allotted free time. Address customer requests and exceptions, ensuring responses align with company standards and guidelines. Provide job costing forecasts, manage payables/receivables accurately, and invoice customers per payment terms. Dispute incorrect vendor payables as necessary. Ensure Original Bill of Lading requirements are met in a timely manner. Arrange delivery and maintain communication with truckers until completion, including confirmation of delivery and POD updates. Maintain accurate shipment status in tracking and proprietary applications. Assist with quotes by providing rates and tariffs as needed. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS Minimum 3 years’ experience in Ocean imports or combination of education and expertise required. High School Diploma or GED required. Excellent organizational skills. Excellent written and verbal skills. Strong computer skills including Microsoft Office suite. Detail oriented, able to multitask and meet deadlines. Self‑motivated, able to work in a team and independently. Knowledge of U.S. customs laws, practices, and procedures. Ability to perform the essential duties without posing a “direct threat” to health or safety. Positive, effective interaction with co‑workers, subordinates, and supervisors. Preferred: Cargowise (C1) experience. Preferred: Knowledge of import entry procedures, compliance rules and regulations. Preferred: Knowledge of First Port of Arrival (FPOA) entry processes. Preferred: FDA experience. Preferred: Knowledge of Importer Security Filing (ISF). Preferred: Good working knowledge of OGA transactions. WORK ENVIRONMENT 100% performed in a climate‑controlled internal office environment under normal office conditions. Regularly required to sit, stand, walk, use hands and fingers, reach with arms, talk, hear; frequently stop, kneel, crouch, lift up to 25 pounds. Requires ability to work in a fluid, fast‑paced environment. JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr USCOR JAS FORWARDING (USA), INC.