Program Coordinator 2 (PC2)

Residential Services, Inc. (RSI) is hiring a full-time Program Coordinator 2 for our In-Home Adult program in Duluth, MN (and surrounding cities). As a Program Coordinator 2, you will help people with disabilities and mental illness live their best, most independent lives. If you are compassionate, warm-hearted, and reliable with a passion for advocating for others, apply to join our team!

**Position Overview and Requirements**

*This position provides oversight and support across three RSI regions: Northern St. Louis County (Virginia), 7E (North Branch), and Duluth.

*The position consists of approximately 80% administrative and office-based duties and 20% direct, one-to-one support with the people we support.

*The role requires a minimum of two consecutive days of travel each month to provide support and oversight across the three regions. Mileage reimbursement or a company vehicle will be provided, along with overnight accommodations as needed.

*Office space will be provided at the main office in the region closest to the selected candidate’s residence.

Shift: Monday through Friday, 8:00 a.m. to 4:00 p.m., with some flexibility for occasional evening or weekend hours to accommodate the program’s needs.

Salary: $51,480 to $53,560 annually

What we offer: 

• Health and dental insurance (Full-time) 
• 403(b) retirement plan with employer matching 
• Paid Time Off (PTO) for full-time and part-time staff 
• Paid training 
• $500 refer-a-friend bonus 
• Employee Assistance Program 
• Long-term disability and life insurance (Full-time) 
• Flexible scheduling
• Employee wellness & resource programs
• Employee recognition & rewards programs
• Free meals
• Eligible employees may qualify for tuition assistance and student loan forgiveness through state and federal assistance programs. 

What you’ll do as a Program Coordinator :
As a Program Coordinator, you are responsible for providing leadership and supervision of the home and developing programs to best meet the needs of the person being supported. Through a person-centered planning process, the individual and their support team develop a customized plan that helps guide the person toward achieving their desires, interests, and dreams. Other responsibilities include:

• Managing the daily operations of the home
• Developing and facilitating person-centered plans
• Providing leadership, training and supervision of staff
• Assuring adequate staffing within budget guidelines
• Performing program scheduling, payroll, and office functions
• Developing outcomes/learning objectives
• Reporting on individual progress
• Compliance with federal, state and county licensing rules/regulations
• Communicating and collaborating with support team members
• Performing direct support functions (assisting people with meeting personal care needs, positive behavioral supports, household management, community activities and involvement, etc.)

For this position, you will need:

• A valid driver’s license with no restrictions
• Education and/or Experience:  Education must be related to a field in human services, education, or health. Work experience must include full-time work experience providing direct care services to persons with disabilities or age 65 and older or equivalent work experience providing care or education to vulnerable adults or children.
  • A four-year degree with at least one year of work experience in the field  or
  • A combination of a two-year degree and at least two years of experience in the field  or
  • A diploma from a post-secondary institution and three years of experience in the field  or  
  • Four years of work experience in the field with 50 hours of education and training related to human services and disabilities.
• To pass a post-offer background check and Motor Vehicle Report check

About RSI:
RSI has been working in communities in Minnesota since 1978 in home and community-based settings for people living with disabilities and mental illness, providing a range of services catered for individuals of all ages, identities, and abilities. We believe that all people, regardless of their disability, can live successfully in a community-based setting given the proper supports.

How