Director, HR Technology (HRIS)

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a dynamic leader who embodies adaptability, sharp critical thinking, and confident decision‑making in a fast‑paced environment. The ideal candidate leads with authenticity and purpose, fostering high levels of team engagement while building strong, trust‑based relationships across stakeholders. This individual is not only a strategic thinker but also comfortable navigating ambiguity—quickly assessing complex situations and making sound, timely decisions that drive results. Familiarity with Workday, specifically payroll, compensation, benefits, time‑tracking, and absence is preferred, paired with the ability to translate technical capabilities into meaningful business outcomes. Ultimately, we value a leader who inspires others, embraces change, challenges the status quo, and creates an inclusive, collaborative environment where people and ideas can thrive. This is a hybrid work opportunity. Job Description Summary The Human Resources Operations & Technology team delivers process and technology solutions that drive operational efficiency and enable business success. We value highly-skilled, engaged and knowledgeable team members who thrive in a work environment of empowerment, continuous improvement and personal growth and development. If you are driven to innovate and optimize technology to attract, develop and retain the best talent in the industry, we want to know more about you! Key Responsibilities Leads team that delivers configuration, testing, validation services and maintenance for Workday, our Human Resources Information System including, but not limited to, payroll, benefits, absence, compensation, talent acquisition, security, self‑service, mobile, and integrations. Drives issue resolution, enhancement solutions and prioritization in partnership with senior leaders, business and technology partners. Works closely with Workday vendor to handle day‑to‑day operations. Partners and strategizes with leaders and internal customers to determine data and information needs, and the use of information to aid in making business decisions. Plans and supports current and new technology implementations. Serves as Workday expert to provide customer support, analyze and resolve issues and errors, review reports, assess issue impacts and provide essential reporting for highly complex and confidential needs. Partners with leaders and users to continuously improve service delivery. Responds to complex customer inquiries and supports the Associate Solutions Center for calls related to the system and certain processes. Supports the deployment of feature releases and system maintenance, ensuring client requirements are met. Evaluates feasibility of system modifications and enhancements and consults with business partners for prioritization and implementation. Develops and maintains training materials and job aids, in addition to leading training efforts in partnership with organizational change team. Ensures up‑to‑date documentation of system functions, processes and capabilities. Participates in scheduled and ad hoc training to improve policy and process acuity. Leads associate management including performance, salary planning and administration, training and development, workflow and organization planning, day‑to‑day management, hiring and placement and disciplinary actions for direct and possibly indirect reports. May perform other responsibilities and projects as assigned. Reporting Relationships Reports to the Associate Vice President, Human Resources Technology and Data Governance. Manages a team of HR technology professionals. Typical Skills and Experiences Education: Undergraduate degree or equivalent experience in multiple subject areas such as insurance, technology, human resources or financial business processes. Experience: Ten or more years of related experience in business, technology, insurance, operations, mathematics, human resources or a related field, or a similar business‑related position that involves analysis, problem solving, planning, coordinating and organizing. Three to five years of experience or training in HRIS, preferably Workday, and partnering with senior leaders preferred. Knowledge, Abilities and Skills Demonstrated skills in leadership, influencing, educating, negotiating, decision making and strategy planning and development. Knowledge of human resources systems and other digital technology capabilities. Ability to do system configuration, testing, integrations and report management. Knowledge of business process and associate data management. Business consulting and relationship management skills. Proven data and analytics and problem resolution skills. Strong verbal and written communication skills. Skilled at vendor management, project/process management and business assessments. Other criteria, including leadership skills, competencies and experiences may take precedence. Job Conditions Overtime Eligibility: Not Eligible (Exempt). Working Conditions: Normal office environment. Extended or non‑standard work hours may be required. May require occasional travel with overnight stay. Benefits Medical/dental/vision insurance Life insurance Short and long term disability coverage Paid time off; new hires receive a minimum of 18 days pro‑rated based on hire date Nine paid holidays Eight hours of Lifetime paid time off Eight hours of Unity Day paid time off 401(k) with company match Company‑paid pension plan Business casual attire And more Equal Opportunity Employer Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic or classification protected by applicable law. About Nationwide At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. #J-18808-Ljbffr Nationwide Mutual Insurance Company