Weekend 2nd Shift Production Supervisor

About CTDI CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest high‑speed Internet & cable providers. With over 11,000 U.S. full‑time employees in more than 60 world‑class U.S. operations and a global footprint of more than 20,000 employees worldwide, CTDI is a leader in its field. Position Overview The Production Supervisor coordinates and assigns the activities of production workers, ensures production targets are met, maintains quality standards, and drives P&L results. This role supervises production operations within an assigned area or during assigned shifts. Shift Details 2nd shift: 11:00 AM – 9:30 PM, Thursday – Sunday Hourly Pay $21.97 plus a 20% shift differential Duties and Responsibilities Supervises workers operating production machinery, assembling items, performing quality control, or packaging goods for shipment. Schedules and assigns tasks to workers, troubleshoots issues, and implements improvements to increase efficiency and productivity. Ensures daily Key Performance Indicators (KPIs) are met or surpassed, with accurate reporting that consistently exceeds customer expectations. Delivers clear and concise information during shift transition meetings, ensuring the next shift is prepared for success. Provides the first level of support for any escalated issue during the work shift. Maintains consistent production quality by monitoring departmental performance metrics. Communicates effectively with management and customers to ensure SLAs are met and issues are promptly resolved. Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment. Assists in P&L forecasting and analysis, alongside labor planning and scheduling. Prepares and administers daily performance feedback and reporting as required. Coordinates the flow of work through the department and ensures that the department has sufficient inventory to meet demand and is staffed appropriately. Provides training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes. Ensures compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors. Performs all other duties assigned, based on the business the warehouse supports. Required Skills and Experience 1+ year of leadership experience; experience in a materials/distribution environment is preferred. Capable problem‑solving skills and decision‑making capabilities, demonstrating a strategic approach focused on results and continuous improvement. Detail‑oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong leadership and interpersonal abilities, with effective verbal and written communication skills. Capacity to engage with customers in a professional manner. Strong computer skills, including proficiency in Microsoft Office. Preferred Skills and Experience Previous experience in a high‑volume distribution, manufacturing, technical service (such as testing and repair), or forward logistics operation. Experience supervising temporary staff. Experience working with UKG and Kronos. General knowledge of OSHA Standards. Educational Requirements Associate degree preferred or equivalent work experience. Physical Demands and Working Conditions Warehouse environment. Benefits Weekly pay every Thursday Monthly incentive bonus Positive, team‑oriented, inclusive workplace Health, dental, vision, and prescription coverage Paid holidays, vacation, and sick/personal time Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Flexible spending account Tuition reimbursement Work Authorization United States (Required) Must be 18 years of age Visa Sponsorship This position does not qualify for visa sponsorship. Equal‑Opportunity Employer CTDI is an equal‑opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination. #J-18808-Ljbffr CTDI