Operations Coordinator

Job Description

Job Description

PPG Quality | Montgomery, Alabama

PPG Quality is a leading provider of quality inspection, containment, sorting, and workforce support services for manufacturers across the United States, Canada, and Mexico. We specialize in rapid response solutions, quality assurance support, and operational staffing services for industries including automotive, aerospace, logistics, and manufacturing.

At PPG Quality, we pride ourselves on responsiveness, professionalism, and creating strong partnerships with our customers while providing growth opportunities for our employees.

Position Summary

The Operations Coordinator plays a critical role in supporting daily field operations, recruiting efforts, manpower coordination, and customer workforce needs. This position serves as a bridge between field leadership, employees, recruiting, and Workforce Strategy to ensure staffing levels, attendance management, onboarding, and operational support are handled efficiently and professionally.

The ideal candidate is highly organized, adaptable, dependable, and capable of working in a fast-paced environment with changing priorities. This role requires a hands-on approach and flexibility to support multiple customer locations within a one-hour radius of Montgomery, Alabama.

Health Benefits:  

At PPG Quality, we prioritize your well-being. Our affordable and convenient health benefits include:

• Medical Insurance
  • $25 copays for doctor’s visits
  • Free Teledoc Service for easy virtual healthcare access
• Vision Insurance
• Dental Insurance

Essential Duties & Responsibilities

Field Operations Support

• Provide on-site operational support to customer locations as needed
• Assist with employee check-ins, attendance tracking, shift coverage, and workforce stabilization efforts
• Support supervisors and area managers with staffing needs and employee relations concerns
• Assist with training coordination, onboarding processes, badge processing, and orientation support
• Maintain professional communication with field leadership, Workforce Strategy and  employees
• Respond to urgent staffing or operational needs, including after-hours or weekend support when necessary

Recruiting & Staffing Coordination

• Recruit, screen, and interview candidates for open positions
• Coordinate onboarding, background checks, drug screens, and employment documentation
• Maintain applicant flow and ensure timely communication with candidates throughout the hiring process
• Schedule employees for assignments based on customer demand and manpower requirements
• Track daily staffing levels, call-offs, no-call/no-shows, and shift coverage needs
• Work closely with Workforce Strategy to develop staffing pipelines for current and future business demands

Administrative & Communication Support

• Maintain accurate employee and staffing records
• Assist with reporting related to attendance, staffing metrics, and workforce activity
• Communicate schedule changes, start details, and workforce updates to employees and leadership teams
• Support payroll/timekeeping processes by assisting with timecard review and attendance verification
• Ensure compliance with company policies, safety expectations, and PPG Quality requirements

Qualifications

• High school diploma or equivalent required; related experience preferred
• Previous experience in staffing, recruiting, workforce coordination, manufacturing support, or operations preferred
• Strong communication and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient with Microsoft Office, email, and workforce management systems
• Ability to professionally handle confidential and sensitive information
• Strong problem-solving and customer service skills

Physical & Travel Requirements

• Must be able to travel within a one-hour radius of Montgomery, Alabama
• Must have reliable transportation and a valid driver’s license
• Ability to stand, walk, and work in industrial/manufacturing environments as needed
• Must be flexible to work varying schedules, including early mornings, evenings, weekends, and occasional overtime based on business demands

Why Join PPG Quality?

• Opportunity for growth within a rapidly expanding organization
• Dynamic work environment with variety and field involvement
• Supportive leadership and team-oriented culture
• Competitive compensation based on experience
• Opportunity to directly impact operational success and customer satisfaction

PPG Quality is proud to be an equal opportunity workplace. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.  PPG Quality complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.