FCC - Technical Writer / Documentation Specialist

Technical Writer / Documentation Specialist

cFocus Software seeks a Technical Writer / Documentation Specialist to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.

Qualifications:

• Bachelor's degree in Technical Writing, English, Information Technology, Cybersecurity, or related field (or equivalent experience).
• 3–7+ years of experience in technical writing or documentation support in IT or cybersecurity environments.
• Demonstrated experience supporting enterprise environments of similar scale, complexity, or criticality.
• Experience supporting cybersecurity, compliance, or engineering teams in documentation efforts.
• Required Certifications
• Role-appropriate certifications demonstrating competency in technical writing, IT, or cybersecurity.
• Examples include:
• CompTIA Security+ (preferred)
• Certified Professional Technical Communicator (CPTC)
• Certified Information Systems Security Professional (CISSP) (preferred for senior roles)
• Equivalent certifications demonstrating similar competency may be accepted.

Duties:

• Develop, edit, and maintain technical documentation including SOPs, runbooks, system security plans (SSPs), policies, and procedures.
• Document cybersecurity processes across SOC, NOC, vulnerability management, and engineering teams.
• Create and maintain documentation supporting NIST RMF, FISMA, and federal compliance requirements.
• Support development of ATO packages, POA&Ms, and audit artifacts.
• Collaborate with engineers, analysts, and leadership to gather technical information and translate it into clear documentation.
• Ensure consistency, accuracy, and version control of all documentation artifacts.
• Maintain document repositories and ensure accessibility and organization of materials.
• Support development of training materials and knowledge base content.
• Participate in audits and compliance reviews by providing required documentation.
• Continuously improve documentation standards, templates, and processes.