Non-Clinical - Administrative - Patient Access Representative

Patient Access Representative II

Shift: 5x8 Nights (18:00-02:30) but must be flexible to also work 2300 shift when needed. Weekends included. Please confirm with submission candidate has experience in a fast pace hospital setting or ER setting. We are currently looking for candidates who have experience in an ER setting.

Requirements:

• Experience/general knowledge of managed care health plans knowledge of scheduling registration billing and/or claims payment.
• Minimum of two years of work experience in a health care setting and/or one year work experience in a specific dept. function call center environment.
• High School diploma, GED, or equivalent.
• Emergency Department is very busy please ensure candidate's are flexible and do not have an abundance of RTO.

Job Summary: The Patient Access Representative II secures and provides appropriate information to patient families and funding sources to register schedule and/or obtain authorizations for inpatient outpatient and/or diagnostic services. Demonstrate customer service skills to include ability to develop rapport with a variety of customers of all different socio-economic cultural and economic groups both internally and externally. Knowledge of basic functionality of personal computer. Ability to type and perform data entry functions at a level needed to maintain productivity standards of area/dept. General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting. Knowledge of insurance verification authorization and eligibility requirements for health insurance carriers Epic knowledge internet capability.