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Frontline Tier 1 IT Support Analyst

Kforce Inc

Kforce is seeking an L1 Tech Support Analyst in Austin, TX to deliver first-line IT support across desktops, mobile devices, and network systems. You will respond via phone, email, chat, and tickets, troubleshoot Windows and M365, and assist with account provisioning and password resets. You will document resolutions and escalate complex issues to higher tiers as needed. The role emphasizes strong customer service, clear communication, and the ability to explain technical concepts to #J-18808-Ljbffr Kforce Inc

Vacancy posted 2 days ago
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