Frontline Tier 1 IT Support Analyst
Kforce Inc
Kforce is seeking an L1 Tech Support Analyst in Austin, TX to deliver first-line IT support across desktops, mobile devices, and network systems. You will respond via phone, email, chat, and tickets, troubleshoot Windows and M365, and assist with account provisioning and password resets. You will document resolutions and escalate complex issues to higher tiers as needed. The role emphasizes strong customer service, clear communication, and the ability to explain technical concepts to #J-18808-Ljbffr Kforce Inc
- ...to communicate with customers. You do not need years of IT experience. We’re looking for the right person with the... ...just looking for another job What you’ll do: • Provide Tier 1 technical support to EYERIDE customers • Troubleshoot hardware, software, connectivity...Suggested
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...SuggestedRemote work
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...Suggested
$55k - $65k
...based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level? This isn’t just password resets and...SuggestedFull timeWork at officeFlexible hours3 days per week1 day per week- ...of experience Education Requirements Bachelor's degree in IT, Computer Science, or related discipline Program Description The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its IT environment. These services...SuggestedFor contractorsRemote work
$35 - $40 per hour
...of experience Education Requirements: Bachelor's degree in IT, Computer Science, or related discipline Program Description The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform...Full timeFor contractorsRemote work- ...preparing Austin youth to attend and excel at top universities. The IT Helpdesk Technician works with the Technology Services Team to... ...can effectively access and use the technology provided to support academic achievement. Essential Duties and Responsibilities Work...Work at office
- SES Corporation, based in Austin, TX, seeks a Tier 2 Help Desk Specialist to deliver advanced IT support across endpoints, identity, and collaboration platforms. You will partner with Tier 1 and Tier 3 to resolve complex issues and improve first-call resolution. Responsibilities...
- Integris is hiring a Systems Technician to provide frontline IT support for end-user devices, Microsoft 365 apps, and basic networking. You will manage tickets via phone, email, and client portal, document work, and escalate more complex issues to Systems Administrators...
- ...Direct Client: State of Texas Job Title: Support Technician 1 Duration: 10+ Months No. of Hours Per Week: 40 Hours Per... ...industry-leading solutions. V Group Inc. is a NJ-based IT Services and Products Company with its business strategically...Contract workLocal areaRelocationFlexible hours
- Level 1 IT Technician Why Digacore? We’re a fast-paced, people-first MSP with: Real career growth Autonomy to own projects and make... ...operate smarter through technology, automation, and exceptional support. We're looking for team members who are curious, dependable, and...Remote work
- DigaCore Technology Consulting is seeking an entry-level Level 1 IT Technician to resolve day-to-day technical issues and provide reliable, high-quality support for clients. You will work from tickets, troubleshoot common IT challenges, document your work, and collaborate...
- Digacore is seeking a Level 1 IT Technician in Austin, TX, to resolve day-to-day technical issues, document work, and collaborate with senior technicians for escalations. You will support a range of IT topics from Windows to Microsoft 365, with a focus on delivering reliable...
$32 - $41 per hour
...OUR COMPANY EOS IT Solutions is a Global Technology and Logistics... ...Collaboration and Business IT Support services to some of the world’s... ...transparency. WHAT YOU WILL DO As a Tier 2 Audio Visual Field Technician... ...’s license. DESIRABLE CRITERIA 1–3 years of experience in the...Contract work$20 - $22 per hour
...Description As a Technical Support Rep you will be responsible for opening, dispatching and maintaining service work orders within SLA requirements. The ideal candidate will have mature customer service skills, strong verbal and written communication skills, and be...Contract workTemporary workFor subcontractorMonday to FridayShift work- CrowdStrike is seeking a Technology Support Associate to join its Austin IT Service Desk, supporting internal users across channels. The role emphasizes troubleshooting hardware, software, and network issues while maintaining knowledge bases and adhering to ITIL practices...
- ...Services Commission in Austin seeks a Systems Analyst IV to provide expert guidance on TIERS eligibility applications and assist the MOR... ...focuses on Medicaid, TANF, and SNAP program support, with collaboration across multiple IT and business areas. The candidate should...
- ...IT Support SpecialistPay Range: $57.75hr - $62.75hrRequirement/Must Have:2–4 years of experience in an IT support or helpdesk environment.... ...Responsibilities:Receive and resolve escalated incidents from Level 1 support, diagnosing complex hardware, software, networking, and...Remote work
$18 - $25 per hour
...Technical Support Representative - Level 1 As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm...Remote work$32 - $42 per hour
Are you an experienced IT professional looking for a high-impact... ...hiring a part-time, hybrid IT Support Specialist to lead our internal... ...,000 patents, tested more than 1,000 products, and supported clients... ...workflows. Provide tier 2 technical troubleshooting for...Hourly payContract workPart timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...Business Data Analyst Austin, Texas (Hybrid – 3 Days Onsite | 2 Days Remote) Experience: Minimum 12+ Years... ...Direct experience on the Texas Integrated Eligibility Redesign System (TIERS) project ✔ Candidates must reside within 1–2 hours driving distance of Austin...Remote work
- ...Senior Business Systems Analyst, Enterprise Planning to... ...FP&A, Supply Chain, and IT — and the internal center... ...Board (CCB) process for Tier 2/3 changes, including risk... ...and sign-off sessions; support UAT across modules.... ...modified in the future. Region 1: $143,000 - $169,000...Work at officeLocal areaFlexible hours
- The Technical Support Analyst at Gravis Law is responsible for supporting internal employees with their technical needs. A successful candidate... ...Desk (or similar system). Triage, categorize, and resolve Tier 1 and Tier 2 issues (password resets, access requests, SaaS issues...Work experience placementWork at officeLocal areaRemote work
- ...Job Description Job Description Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly...Live inWork at officeRemote workWork from homeFlexible hours
- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist provides technical assistance and... ...Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support for hardware, software...Contract workTemporary workWork at officeRemote work
- Texas Health and Human Services Commission is seeking a Senior Tools Support Administrator to lead TIERS tool support, provide technical leadership, and act as a senior escalation point for complex issues. Responsibilities include coordinating upgrades, patches, server...
- ...an End User Services Specialist, you will deliver technical support and seamless IT operational experiences to internal team members. You will act... ...technology. Responsibilities: Provide Tier 1 2 technical support for hardware, software, network connectivity...Local areaRemote work
$44 per hour
...State of Texas agency in Austin to recruit an experienced Senior IT Support Specialist – Endpoint Operations. This role is ideal for an... ...to the Chief Information Officer, this team provides critical Tier 1/Tier 2 technical support, network connectivity troubleshooting...Weekly payContract workWork at officeMonday to Friday- ...for our clients. We are seeking a Service Support Technician to join our growing team. We... ...candidate will be the escalation point for Tier 1 issues and will work with help desk staff... ...' technical issues and ensure their IT infrastructure operates smoothly. In your...Long term contractFull timeWork at officeFlexible hoursShift workNight shift
- OVERVIEWJenkins Restorations upholds a vision to be the restoration firm of choice in existing and future markets while upholding Biblical values. The Mitigation Technician reports to the General Manager with accountability for providing excellent service for those who ...Work at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Frontline Tier 1 IT Support Analyst. Be the first to apply!
- senior IT support technician Austin, TX
- remote support technician Austin, TX
- tech aide Austin, TX
- senior technical associate Austin, TX
- IT help desk technician Austin, TX
- customer support analyst Austin, TX
- work from home technical support specialist Austin, TX
- product support technician Austin, TX
- mri tech aide Austin, TX
- support technician Austin, TX



