Event Operations Manager

Job Description

As our Event Operations Manager, you will be at the forefront of our marketing efforts, responsible for planning and executing a diverse range of events, from public relations campaigns to technical showcases and trade shows. Your role is pivotal in creating memorable experiences that resonate with our audience and strengthen our brand's reputation.

Responsibilities

• Plan and coordinate company events across the U.S. and Canada, including trade shows, demonstrations, workshops, distributor events, and customer activations.
• Maintain and manage the company event calendar, ensuring proper scheduling and coordination across regions and teams.
• Serve as the main coordination point between Sales, Marketing, Culinary, and Operations teams, as well as external partners and vendors.
• Oversee event logistics and preparation, including venues, invitations, marketing materials, demo kits, product shipments, swag, and operational requirements.
• Coordinate trade shows and ensure successful multi-brand presence, including booth organization, signage, shipping, sampling, and promotional materials.
• Maintain and ensure proper use of the Event Management platform (Visual Planning), supporting internal teams and ensuring all events are accurately recorded.
• Manage event-related budgets and expenses, including tracking costs, collecting receipts, and ensuring adherence to allocated budgets.
• Monitor and manage marketing materials, sales tools, and swag inventory, coordinating orders in collaboration with the Marketing team.
• Track event performance and KPIs, maintain ROI reporting, and support continuous improvement of event processes.

Qualifications

• Education/Training:Bachelor's Degree or equivalent required
• Experience: at least2/3 years of eventorganization
• Location: Brooklyn (at least 2-3 days at the office per week)
• Travel requirements: 25% - 30% or about a week per month
• Knowledge/Skills/Abilities:
  
  • Skilled in project management and event planning
  • Knowledge of KPIs and marketing techniques for event management
  • Computer savvy; proficient in MS Office
  • Outstanding communication and attention to details
  • Negotiation and budgeting
  • Excellent organizational skills
  • A knack for problem-solving
  • Customer-service orientation
  • A team player with leadership skills
  • BSc/BA in PR, marketing, hospitality management or related field is preferred
  • Ability to multitask and prioritize

This position is based in Brooklyn and requires at least 3 days/week of presence at the Dumbo's office And LIC Warehouse.

Must be available to work occasional weekends and evenings when participating in company trade or vendor shows; or customer-related events

Must be able to travel to various off-site locations International travel required - usually once or twice a year

About Us

Savencia is an international, family-based and independent food group infused with strong corporate values and a vocation: "Leading the way to better food". With more than 26,000 employees in 38 countries, Savencia develops innovative products of high quality that are mainly commercialized in Retail and Food Service.

Groupe SAVENCIA consists of two entities: SAVENCIA Fromage & Dairy, a major player in processing milk and the world's #5 cheese manufacturer with strong brands, and SAVENCIA Gourmet, an international player in Premium Food Service, also presents in retailing and shops and specialized in sweet gastronomy / chocolate, charcuterie and seafood brands.

To know more:

About the Team

At Valrhona Inc., we proudly represent multiple distinguished brands in the world of fine chocolates and gastronomy. Valrhona, our flagship brand, has been a pioneer and leader in the chocolate industry since 1922, offering high-quality, 100% traceable cacao sourced directly from farmers for professionals and enthusiasts worldwide. Our mission is to inspire a collective movement across the cocoa, chocolate, and gastronomy sectors to build a fair, sustainable industry while fostering creativity and responsibility. As a certified BCorp since 2020, we are committed to making a positive social and environmental impact, and we invite passionate individuals to join us in shaping the responsible future of the chocolate world.