Tasting Room Hospitality Support/ Back Bar

Job Description:

Founded in 1969, ZD Wines is owned and operated by the second and third generations of the deLeuze Family. Located in the heart of the Napa Valley, ZD is committed to producing world-class wines, certified organic farming and operating the winery with family values. It is the contributions from everyone on our hard-working, passionate and insightful team that sets ZD apart.
We are seeking a dynamic, driven, and professional individual to join our hospitality team on a part-time basis. This position assists the hospitality team to create memorable experiences in our contemporary hospitality areas while maintaining a positive, friendly demeaner. Responsibilities include daily interaction with winery guests, set up and breakdown of tasting areas, prepping and facilitating culinary offerings, packing shipments, and assisting with special events.
We value our employees greatly and strive to create an environment that is welcoming, inclusive, and engaging. As a 21+ team member, you automatically become a ZD Wine Club Member, receiving a generous allotment with each release throughout the calendar year. There are currently eleven releases each year ranging in retail from $34 upwards to $230. We also provide attractive employee pricing on all our current releases up to 50% off retail. We offer competitive industry compensation with a great atmosphere. We want you to join us!

We are seeking a dynamic, driven, and professional individual to join our hospitality team on a part-time basis. This key, entry-level position is a great introduction to the wine industry and will assist the tasting room team with set up, service, and break down in all hospitality areas, ensuring common areas are kept clean and organized. It requires an individual who is team oriented, has keen attention to detail, ability to multi-task, and an enthusiastic approach to exceptional customer service.

Responsibilities:
•  Set up and break down of tastings and special events, bussing/sanitizing tables
•  Cleaning and buffing of glassware and dishes
•  Preparation of cheese and pairing plates, rillettes, dips and other food offerings
•  Maintain a stock of clean wine glasses and other service ware
•  Maintain cleanliness of tasting room, kitchen, restrooms, common and hospitality areas by assisting with janitorial tasks
•  Keep all food products organized, properly stored and labeled
•  Communicate guest feedback to managers
•  In-house laundering of linens, buffing rags, etc.
•  Stock wine and other inventory items
•  Checking in and escorting guests to their table.
•  Water & Food service as needed
•  Ability to assist Hospitality team working directly with consumers, as needed
•  Maintain proper knowledge of ZD wines, cheese, charcuteries, and pairings offered
•  Follow company policies, dress code, and safety procedures
•  Participate in Tasting Room meetings
Qualifications/Skills:
•  Ability to multi-task and prioritize responsibilities
•  Organized & clean
•  Work calmly and effectively under pressure
•  Carry out the physical aspects of the position including the ability to lift 50 lbs and stand for long periods of time
•  Self-motivated and hardworking with a strong attention to detail.
Desirable:
•  Previous restaurant, winery, or hotel experience
•  General wine and food knowledge
•  Experience with Microsoft Outlook and Tock
•  Current Food Handler certification
Other:
•  18 years or older
•  3 days/ week, including Friday/Saturday/Sunday with potential for a 4th day in peak season
•  Work Events as needed
•  Reliable Transportation required

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