Maitre d' - Commission Row

Maitre d'

We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you will greet guests, make and confirm reservations to ensure the highest possible standards of service, in accordance with Cunningham Restaurant Group core values and procedures. Responsible for both the logistic details and setting the overall ambiance and atmosphere of the restaurant space, our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.

Qualifications:

• At least five years experience in a high-end, fast-paced restaurant
• Exceptional organizational skills
• Highly adaptable; thrives in changing environments
• Motivational leader
• Excellent communicator
• Has a customer focus
• Professional references that will speak to exemplary work performance

Responsibilities:

• Management of OpenTable online bookings
• Make, adjust, and cancel guest reservations
• Oversight of host team
• Greet guests and guide them to their tables
• Answer guest questions regarding food, drinks, and specials
• Anticipate guest needs
• Participate in daily pre-shift meetings
• Maintain clean and tidy service areas
• Ensure efficient and excellent service throughout a given seating
• Completion of daily reports and communication
• Additional responsibilities as directed by Leadership