Business Development Representative

About Us Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs We move freight, but we’re powered by people. Whether you’re in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life. Job Description Position: Business Development Representative Location: Chicago, IL, Los Angeles, CA, New York, NY, Newark, NJ, Dallas, TX, Miami, FL Job Description: Business Development Representative (BDR) is responsible for generating new business opportunities within the logistics and transportation sector. This role focuses on outbound prospecting, qualifying leads, supporting the sales pipeline, and collaborating with internal teams to deliver tailored logistics solutions. Success in this role requires strong communication, resilience, curiosity, and a desire to grow within a fast‑paced environment. Key Responsibilities Conduct outbound outreach including cold calling, email, and LinkedIn engagement. Research and profile target accounts to identify decision‑makers and shipping needs. Utilize CRM and sales tools to track buyer intent, identify opportunities, and manage outreach cadences. Qualify leads by understanding customer requirements, pain points, and logistics challenges. Schedule introductory meetings or demos for Sales Leaders and Account Managers. Maintain accurate CRM records for all interactions, statuses, and activities. Assist in onboarding new accounts by gathering necessary details and supporting operational teams. Build rapport with prospects and existing customers through consistent, professional communication. Provide responsive service for inbound inquiries when needed. Learn and communicate core logistics services including LTL, FTL, intermodal, drayage, air/expedited, and international freight. Collaborate with pricing, carrier procurement, operations, and customer service teams to support customer needs. Provide feedback to Product Marketing, Sales Enablement, and leadership on customer objections and market trends. Meet or exceed monthly activity KPIs (calls, emails, outreach volume). Contribute to pipeline creation by consistently booking qualified meetings. Support additional tasks or projects to improve sales efficiency. Qualifications Strong verbal and written communication skills. High energy, initiative, and resilience in a metrics‑driven environment. Ability to manage time, stay organized, and maintain CRM accuracy. Proficiency with Microsoft Office and basic familiarity with CRMs. 1–2 years of experience in sales, customer facing roles, or logistics. Bachelor’s degree in logistics, business, marketing, or related field. Understanding of transportation modes, freight pricing, and supply chain basics. Experience with tools such as Salesforce, SalesLoft/Outreach, ZoomInfo, or LinkedIn Sales Navigator. Forward Air is an Equal Opportunity Employer WHAT WE OFFER Compensation: Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic. ADDITIONAL INFORMATION Work Authorization: Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc. Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer . Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Reasonable Accommodations: Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards. #J-18808-Ljbffr Forward Air Corp.