Account Coordinator (Remote)

Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide. For over 50 years, these partners have relied on Financial Pacific to provide them with innovative financing solutions for their customers. About the Role: This position is responsible for pre-funding audits of all documentation required for funding for the TPO and vendor finance small ticket channels. Ensuring adherence to FinPac credit approvals, along with company policies and procedures. The role supports and assists in maintaining and strengthening relationships with TPO and vendor partners. Audit documentation, vendor invoices, prepayment checks, and CIP for funding transactions to ensure compliance with credit approval and company policies. Verify all business and guarantor information. Review any discrepancies with appropriate Credit Officer. Prepare contract documents for vendor finance small ticket channel. Maintain funding worklist to ensure timely turnaround of audits and fundings. Communicate with TPO's and internal staff status of fundings. Process purchase order requests for TPO and vendor finance small ticket channels. Facilitate on-site equipment inspections and check exchange for documentation requests with approved site inspection partners. Accurately complete and document contract verifications or welcome calls with customers in compliance with company policy. Ensure OFAC is run in compliance with company policy. Accurately complete wire, ACH, and check payment requests through Salesforce for Accounting to release payments to TPO's, equipment vendors, and vendor partners. Maintain follow up list and timely follow up for incomplete documentation follow-up, prefunding, and partial fundings. Ensure that TPO's and vendor partners follow through on commitments to provide additional information after funding when approved as an exception to fund and follow-up. Advise management of any transaction that may put the company at risk due to lack of follow-up from our TPO and vendor partners. Complete contract change requests and submit to Customer Service for processing, as needed. Provide top-level customer service, demonstrate leadership, and build positive relationships with TPO's, vendors, and internal teams. Protect the company from fraud. Maintain accurate and up to date data within Salesforce, in preparation for booking opportunities into InfoLease. Assist and support other staff as needed. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description May be asked to coach, mentor, or train others and teach coursework as subject matter expert Provide exceptional customer service and ongoing support to customers, vendors, TPO's, and internal staff Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words Ensure regular and predictable attendance and punctuality Takes personal initiative and is a positive example for others to emulate Maintain strict confidentiality of all company information Embraces our vision to become "Business Bank of Choice" May perform other duties as assigned About You: High School graduate or equivalent required 1+ year funding experience in a related industry, or knowledge of FinPac products and funding processes required Excellent writing and grammar skills Excellent PC skills and a proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint) Excellent organizational, communication, and collaboration abilities Ability to work under timelines and meet required deadlines Salesforce experience is a plus Strong work ethic, professionalism, and attention to detail Excellent communication and interpersonal skills Organized, flexible, strategic, innovative thinker, team-oriented, and able to work under pressure The pay range for this role is $24.00 - $27.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location:

Ability to work fully onsite at posted location(s). 3455 South 344th Way Suite 300 Federal Way WA 98001 Our Benefits: We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.