Rental Operations Assistant (Contractor)

About the Role We are seeking a detail-oriented and proactive Rental Operations Assistant (Contractor) to support our growing nationwide container rental operations. This role serves as a key coordination point between customers, partners, and internal teams—ensuring smooth execution of deliveries, pickups, and ongoing rentals. Compensation $27 – $32 per hour , depending on experience. This is a 1099 independent contractor position. Key Responsibilities • Serve as the first point of contact by answering incoming calls for rental and sales inquiries • Confirm service availability and provide pre-determined pricing to customers • Monitor shared inboxes and respond to routine inquiries and service issues • Screen rental requests and source pricing from established vendor network • Enter purchase order (PO) data into Salesforce • Prepare delivery and pickup forms, along with site maps for each job • Draft and send standardized confirmation emails with job-specific details • Collect delivery/pickup forms and site photos; follow up with partners as needed • Track and report container serial numbers • Process, pay, and file vendor invoices • Maintain accurate records of container pickup dates in Salesforce • Proactively follow up with vendors to ensure timely pickups • Assist with customer service troubleshooting and escalate issues when needed Preferred Qualifications • Strong organizational and multitasking skills • Excellent written and verbal communication • Comfortable working with spreadsheets, email, and CRM systems (Salesforce preferred) • Ability to work independently and manage time effectively in a remote environment • Prior experience in operations, logistics, or customer service is a plus Schedule & Availability • Expected to provide ongoing operational support averaging 15–25 hours per week • Contractor is responsible for managing their own schedule and workflow to meet service needs • Work includes supporting inbound calls and email activity during business hours, with an emphasis on maintaining responsiveness during morning hours (typically 8:00–10:00 AM EST ) • This is a primarily remote contract , with initial onboarding in person, as mutually agreed Why Stellar • Join Stellar Storage Containers — a trusted, industry-leading provider with units deployed worldwide and 15 years of recognition as an Inside Self-Storage® Best of Business winner • Be part of a fast-growing national rental program supporting businesses across industries, with a relationship-driven, personalized, hands-on approach Opportunity for consistent, ongoing contract work