Operations Specialist

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Specialist - JLL

What this job involves:
As an Operations Specialist at JLL, you will be directly responsible for working with a team to deliver challenging construction projects. Your continuous development of skills and adoption of new technologies, process and compliance will be key to the impact you will have in this role. You will assist in ensuring project related documentation complies with account specific guidelines, track vendor financials, and ensure timely and accurate closeout of assigned projects. Your knowledge of project management from start to finish will speak to your ability to support your team in delivering construction projects.

What your day-to-day will look like:

• Review and validate project documentation to ensure compliance with account-specific guidelines and JLL quality standards, maintaining accuracy across all project phases

• Track and reconcile vendor financials, purchase orders, and invoices to ensure budget alignment and timely payment processing for assigned construction projects

• Coordinate project closeout activities, including final documentation collection, financial reconciliation, and compliance verification to ensure seamless project completion

• Analyze project data and generate reports that provide actionable insights to project managers and clients, highlighting trends, risks, and opportunities for process improvement

• Collaborate across service lines and with internal stakeholders to support project teams with research, data accuracy verification, and technology tool optimization

• Maintain project management systems and databases, ensuring data integrity and accessibility for team members and clients throughout the project lifecycle

• Proactively identify process inefficiencies and recommend improvements that enhance team productivity, client satisfaction, and project delivery timelines

Required Qualifications:

• Minimum 2 years of project coordinator experience with demonstrated ability to manage multiple projects, competing deadlines, and shifting priorities simultaneously

• Exceptional organizational and analytical skills with proven ability to synthesize complex data into clear, actionable insights and recommendations

• Excellent written and verbal communication skills, with ability to clearly explain detailed processes and technical information to diverse audiences

• Working knowledge of construction costs, schedules, and project lifecycle from initiation through closeout, including familiarity with vendor management and financial tracking

• Detail-oriented mindset with strong quality control capabilities and commitment to accuracy in documentation and data management

• Demonstrated ability to work both independently with minimal supervision and collaboratively as an integral team member in fast-paced environments
  

Preferred Qualifications:

• Bachelor's degree from an accredited institution in Construction Management, Business Administration, Project Management, or related field

• Previous experience supporting retail or banking construction management projects, with understanding of the unique requirements and compliance considerations in financial services real estate

• Familiarity with industry-specific compliance requirements, procurement processes, and documentation standards within corporate or financial services environments

• Experience with construction project closeout procedures, including final documentation compilation, warranty tracking, and lessons learned documentation

• Exposure to process improvement methodologies or experience identifying and implementing operational efficiencies within project delivery teams

• Basic understanding of construction contracts, change order management, and vendor performance evaluation processes

• Comfort with data visualization tools and reporting platforms that support client-facing presentations and executive-level communications

To be considered for this position, you must reside in one of the following locations:
Phoenix, AZ

Charlotte, NC
Deerfield Beach, FL
Plano, TX

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.