Office Administration & CRM Management: JN -062026-5968

Location Type Part‑time — 20 hours/week Compensation $18 – $22 / hour (based on experience) Reports to Business Development & Club Affaires Manager and CEO Languages English and French — both required Work Authorization Must be legally authorized to work in the U.S. (no visa sponsorship)

ROLE SUMMARY

The Administrative & Operations Coordinator is the operational backbone of FACC Florida. You will manage billing, member communications, coworking space logistics, CRM records, and general administrative and HR tasks — freeing the commercial team to focus on growth and service delivery.

KEY RESPONSIBILITIES

Billing & Financial Tracking Generate and send membership invoices, coworking fees, service invoices, and sponsorship billings Track payments and follow up on outstanding balances Send payment reminders and manage collections in a professional manner Prepare monthly revenue and billing reports for the Manager and CEO Liaise with the bookkeeper on billing records and reconciliation Coworking Space & Business Center Operations Serve as the first point of contact for coworking members and domiciliated companies Answer phone calls and respond to inquiries from tenants, members, and prospects Sort, organize, and distribute mail and packages to domiciliated companies Send regular information, news, and service updates to the Booster Community Coordinate access, key management, and basic facility logistics Support onboarding of new coworking tenants and domiciliation clients Prepare and send meeting room booking confirmations and invoices Member Communications & Network Support Send reminders to members for meetings, Industry Committee sessions, and events Manage RSVPs and attendance lists for club affaires events Maintain member records and update the CRM with accurate information Coordinate post-event follow-ups: thank you emails, satisfaction surveys, recap distribution Administrative & HR Support Maintain basic HR records: employee files, leave tracking, onboarding documentation for new hires and interns Serve as the logistical point of contact for interns

PROFILE & REQUIREMENTS

Associate's or Bachelor's degree in business administration, management, or related field 1–3 years of experience in administrative, operations, or customer service roles Fluent English mandatory, French (spoken and written)- preferred Proficiency in Google Workspace, Excel, and CRM tools Highly organized, detail-oriented, and professional on the phone Reliable, proactive, and comfortable managing multiple tasks simultaneously

WHY JOIN FACC FLORIDA

Flexible part-time schedule in a dynamic, multicultural environment Be at the heart of a vibrant French-American business community in Miami Meaningful, varied role with real impact on the day-to-day experience of our members

HOW TO APPLY

Send your resume and a brief cover letter in English or French to: View email address on click.appcast.io FACC Florida is an equal opportunity employer. We welcome candidates of all backgrounds. Subject line: "Administrative & Operations Coordinator – [Your Name]" #J-18808-Ljbffr FACC FLORIDA-Miami (French-American Chamber of Commerce Florida)