Lead Campus Support Team Assistant (CSTA ) - PCN 7468

Lead Campus Support Team Assistant

Reports to: Director of Assessment and Related Services

School/Department: Educational Support Services Special Education

Pay Grade: Office Professional/CS5

Work Days: 209

Wage/hour status: Non-Exempt

Created/revised: January 2024

Primary Purpose: Provides office professional support to established procedures and tasks associated with Special Education data such as ARD data entered into PEIMS and the district's special education platform (currently eSped).

Provide training and support to Campus Support Team Assistants (CSTAs) in the scheduling of ARD meetings within timelines as needed. Correspond with campus CSTA, assessment personnel, and ARD Specialist to ensure ARD documentation and PEIMS are corrected to reflect student services when data is not consistent. Work with the Data Quality Department (PEIMS staff) to get further clarification of data reporting as needed.

Qualifications

Education/Certification

• High School Diploma or GED
• College hours related to business coursework or comparable from an accredited college or university recognized by the US Department of Education preferred
• Must have Valid Texas Driver License, good driving record and available transportation during entire workday to travel to sites in the Humble ISD area

Special Knowledge/Skills

• Knowledge of the Student Attendance Accounting Handbook rules
• Knowledge of special education rules related to the ARD process and Parent Rights
• Skill in the use of keyboarding, Microsoft and Google software platforms associated with spreadsheets as well as web based data management systems such as eSchool, eSped, TRex
• Skill in analytical, problem solving and project planning on a large scale
• Skill in basics mathematical calculations, data entry, and detailed numerical/clerical work
• Skill in processing a high volume of transactions in a fast paced and structured deadline environment
• Skill in English grammar, spelling and punctuation (written and verbal)
• Skill in using proper telephone etiquette and customer service techniques in a fast, friendly, and flexible manner
• Skill in presenting oral and written information in a comprehensive and organized manner to diverse audiences
• Ability to comply with Federal guidelines regarding confidentiality of individual student/family issues and concerns (HIPPA, FERPA)
• Ability to work independently, prioritize/organize tasks and coordinate multiple projects simultaneously to meet specific deadlines
• Ability to comprehend complex and technical information and explain clearly to a wide variety of stakeholders
• Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Ability to maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Lead Campus Support Team Assistant

Experience

• Three years of verifiable secretarial/clerical experience in a professional office setting with primary exposure in a related special education area for a school district, university/college, or government entity is preferred
• Experience in training other personnel preferred

Major Responsibilities and Duties

CTSA Personnel Management 1. Assist Director of Assessment & Related Services in the supervision of campus-based CSTA staff to include but not limited to the yearly appraisal process along with assisting the Director when concerns arise and disciplinary action is required.

2. Review applications and interview CSTA applicants in coordination and approval to recommend with the Director of Assessment and Related Services.

3. Coordinate CSTA campus assignments based on caseloads and needs.

4. Coordinate mentors for newly hired CSTAs and provide mentorship where needed.

5. Provide training to CSTAs and on-going support.

6. Update and maintain the CSTA manual and shared drive.

7. Assist in eSped assignment of roles for district-wide staff.

8. Provide campus ARD Management and Data Management support when there is a vacancy and/or additional support is needed

ARD Management 1. Maintain/coordinate calendar for all scheduled ARDs 504 meetings, staffing, parent meetings, and special education departmental meetings.

2. Coordinate and follow up on the scheduling of mutually agreeable ARD/504 times with parents, staff, and district administrative personnel and outside agencies, including bilingual translators when necessary.

3. Schedule ARDs and provide parent notices within legal timelines.

4. Maintain a detailed parent contact log.

5. Maintain special education audit records required by district policy, law, and/or best practice.

6. Acquire or respond to special education record requests on students transferring between schools/districts and requests from outside agencies.

7. Process and transport confidential student files; inactive files for storage and active files to the student's next campus.

8. Assist with the dissemination and collection of SHARS Medicaid forms.

Data Management and Verification 1. After each ARD/504 meeting, verify accuracy of information including PEIMS data codes that directly affect federal and state funding, initiate necessary revisions, and enter data from ARD/504 document into eSchool.

2. Compare eSped data to eSchool data, ensuring accurate coding within PEIMS, demographics, and miscellaneous data screens for use by district special education personnel.

3. Maintain an accurate roster of all special education students on each campus and in some cases, on multiple campuses.

4. Submit required reports and documentation to the supervisor as required by the district. HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Lead Campus Support Team Assistant

5. Run periodic eSped reports to assist case managers and other team members in meeting assessment and ARD/504 timelines and organizing state achievement test information.

Miscellaneous Duties 1. Facilitate monthly meetings designed to keep CSTAs apprised of new and changing federal and state guidelines and new duties as assigned.

2. Assist with student services data gathering for submission to central office for staffing allocation.

3. Assist campus special education team with clerical tasks as time permits.

4. Follow district and departmental employee guidelines.

5. Proficient use of personal computer, printer, fax machine, copier, scanner, shredder, telephone.

School/Organizational Climate 1. Maintain professional behavior, promote a positive image, appearance, and work ethic to represent the District in a positive manner at all times and work in a team environment that supports the vision and mission of the District.

2. Promote an open collegial environment among staff and develop positive staff morale.

3. Maintain a positive and effective relationship, good judgment, and decision making with coworkers, supervisors, other district personnel, outside agencies and organizations, parents, and the community.

4. Ability to maintain professional behavior, appearance, and work ethic to represent the District in a positive manner at all times and work in a team environment

Communication

1. Maintain a positive and effective relationship with coworkers, supervisor, students, parents, District officials and employees, vendors, and the general public that supports the vision and mission of the District.

2. Provide outstanding customer service.

3. Maintain good judgment and decision making when dealing with supervisor, co-workers, students, parents, District officials and employees, vendors, and the general public.

Other

1. Maintain confidentiality of privileged and sensitive information when received and distributed to appropriate designees as directed by the Director of Assessment & Related Services 2. Attend meetings and professional development as required or to enhance knowledge, skills, and abilities and remain current on new and emerging technologies.

3. Attend training on various software/hardware that is being supported by Humble ISD and maintain a working knowledge of the same.

4. Perform other duties as assigned.

Supervisory Responsibilities

Provide work guidance in coordination and agreement with the Director of Assessment & Related Services to support CSTAs and other office professional staff engaged in data activities.

Equipment Used

Proficient use of personal computer, printer, fax machine, copier, scanner, shredder, telephone

Working Conditions