Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2018 after working as a State Farm team member, which gave me the experience needed to build a strong, people-focused office. Our team includes three members, and we’ve created a fun, positive environment where energy and teamwork are part of everyday life. We’re a basketball family — with my son playing at the University of Maryland — and we love to travel, which reflects the competitive spirit and curiosity we bring into our work.

For our team, we offer PTO, a Simple IRA, health benefits, a family-oriented environment, and a hiring bonus. Our culture is built around positivity, growth, and a willingness to do hard things together. We’re looking for someone with a growth mindset who’s innovative, motivated, and excited to push themselves in a supportive, upbeat workplace.

ROLE DESCRIPTION:
Autumn Nelson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.