Technician lll, Industrial Water Treatment

Water Treatment Technical Representative

ChemTreat's sales support opportunities are specific to water treatment and require an individual with technical knowledge within the industry. This water treatment technical representative position is focused on maintaining and expanding business base by maximizing the profitability of assigned customer accounts. Individuals are required to recommend and apply basic water treatment applications and solutions, as well as communicate program results to ChemTreat Account Managers and customers. Qualified individuals in this role are expected to always offer professional and high-quality customer and technical services to customers. Further, they need to have familiarity with performing basic water testing, taking measurements, documenting results through reports, and sharing quantitative data with customers.

Essential Functions & Responsibilities

• Regularly perform water analysis and engage in advanced problem-solving to apply the appropriate chemical solutions and monitor effects for additional treatment
• Focus on performing required services, as dictated by contractual obligations
• Consistently calibrate pumps and perform repairs that restore chemical feeds
• Monitor product feed rates and their relative impact on the water sample and make necessary adjustments to treatment program when gaps are detected

Supplemental Responsibilities

• Provide technical guidance and instruction to junior technicians
• Enter results into software program and communicate results utilizing service reports
• Assist in water-related system improvement projects
• Monitor product inventories
• Utilize and maintain company equipment in good, clean condition
• Other duties as assigned by manager

Knowledge & Skills

• Technical skills, Analytical skills
• Communication and Interpersonal skills; Teamwork and leadership
• Advanced problem-solving skills
• Knowledge of company product portfolio and application uses
• Ability to work with only limited supervision
• Strong verbal and written communication skills
• Ability to learn new operating systems
• Microsoft Office (Word, Excel and PowerPoint) or equivalent skills

Education & Experience

• Bachelors of Science; Engineering or technical degree preferred
• 3-5 years of experience in water treatment, chemical or adjacent industries

Physical Demands

• Travel dependent on size of assigned territory
• May require long hours & varied work schedules
• Required to walk long distances, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
• Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards.
• Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds
• Routinely lift 50+ pound pails/carry 50+ pound pails 100+ feet/up flights of stair cases.
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time.
• Occasionally required to drive both short and long distances, not to exceed DOT regulations
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions & Environment

• Required to wear all Personal Protective Equipment (PPE) for deliveries which may include: eye, hearing and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields.
• Occasionally in extreme heat conditions
• Required to use ear plugs for hearing protection
• Both Indoor and outdoor sites may have high noise levels
• Site location may be at a boiler house
• Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area.
• Use of hazardous chemicals is routine.
• Collaborative working environment working; position touches all levels within the customer organization
• Trust and respect for customers and ChemTreat field and leadership teams