Benefits Manager

Are you passionate about employee benefits and delivering outstanding client service? PRemployer is seeking a detail-oriented, customer-focused Benefits Manager to support and administer employee benefit programs for multiple client organizations within our growing Professional Employer Organization (PEO). This role offers the opportunity to work directly with clients, employees, insurance carriers, and internal teams to ensure seamless benefits administration and an exceptional service experience.

What You'll Do

• Managing benefit enrollments, eligibility, changes, and terminations
• Serving as the primary liaison between clients, employees, brokers, and insurance carriers
• Coordinating annual open enrollment communications and employee education
• Reconciling insurance carrier invoices and ensuring payroll deductions are accurate
• Supporting ACA, ERISA, COBRA, and other regulatory compliance requirements
• Assisting with new client implementations, carrier setup, and system updates
• Preparing benefit comparisons, quotes, rate sheets, and renewal information
• Resolving complex benefit-related questions and issues with professionalism and urgency
• Providing consultative support to clients regarding benefit plans and administration
• Partnering with sales and implementation teams to support prospective and new clients

What We're Looking For

• Detail-oriented with strong analytical and problem-solving abilities
• Highly organized and capable of managing multiple priorities
• Customer-focused with a passion for delivering exceptional service
• Skilled at building relationships and collaborating with diverse stakeholders
• Able to maintain confidentiality and exercise sound judgment
• An effective verbal and written communicator
• Comfortable working independently while contributing to a team environment

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field preferred, or equivalent industry experience
• At least 3 years of benefits administration experience required
• Knowledge of employee benefits and related regulations
• Proficiency with Microsoft Office, especially Excel
• Experience in a PEO environment or with multi-client benefits administration is a plus

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