Operations Manager - Medical Distribution

About the Role Randstad is seeking an energetic, detail-oriented Operations Manager to join a premier medical distributor in Palm Beach, FL. This is a dynamic, hands-on role in a close-knit, small-team environment (5–7 total employees). You will oversee day-to-day office workflows, including order processing, inventory invoicing, and reporting, while also being comfortable managing back-of-the-warehouse shipping and receiving. If you are a self-starter with sharp common sense, strong professional communication skills, and a desire to learn an established operation from the ground up, we’d love to connect! Key Responsibilities Facility & Warehouse Management: Open and close the office/facility daily (9:00 AM – 5:00 PM) and directly oversee back-of-the-house warehouse receiving and shipping activities. Order Processing & Invoicing: Process incoming purchase orders from distributors, wholesalers, and direct clients using desktop QuickBooks. Create packing slips, invoices, and maintain order-tracking spreadsheets. EDI & Account Reconciliation: Handle weekly wholesaler invoicing through DiCentral EDI and perform monthly reconciliations to ensure complete billing accuracy. Sales Analysis & Reporting: Review weekly sales tracing reports, track account purchasing trends, compile monthly reporting, and calculate monthly commissions. Shipping & Quality Compliance: Prepare shipping documentation (FedEx, UPS, DHL) for domestic and international orders. Maintain Device History Records (DHRs) and provide clients with lot/sterilization quality certificates. Operational Support: Partner closely with leadership, outside sales reps, and vendors to ensure seamless everyday business execution. Qualifications & Key Requirements Experience: Background in operations, office management, or shipping/inventory management. Prior experience in a medical device, pharmaceutical, healthcare, or regulated industry is a strong plus. Software Proficiency: Proficiency with Desktop QuickBooks . Working knowledge of Salesforce (for sales reporting) and Google Workspace / Google Platform . Familiarity with EDI platforms (e.g., DiCentral) and carrier shipping software (FedEx, UPS, DHL). Strong Excel / Google Sheets skills for data analysis and reporting. Core Competencies: Exceptional attention to detail, strong problem-solving skills, direct and professional communication, and an adaptable mindset eager to master existing company processes. Health & Safety Requirement: Candidates must be fully vaccinated against COVID-19 per client policy. Benefits 401(k): 4% match (available after a 6-month waiting period) Health Care: $350 monthly stipend toward personal health coverage Time Off: Paid vacation leave plus designated holiday closures Environment: Supportive, welcoming, and collaborative family-owned business culture