Strategic Accounts Manager - Remote Position

Position
Summary

Manage all related activities for specified tier one electronics customers world-wide. Act as key customer contact for any Nippon Sanso Matheson or NSHD affiliate customer needs and report on all relevant customer activities to the Director of Sales Electronics Strategic Accounts.

Position
Accountabilities
Help develop and achieve regular revenue and operating income goals.
Conduct and oversee regular customer meetings to review new opportunities, quality issues, inventory challenges, change control items, process control reviews or any other customer needs.
Work with customer to provide regular customer forecast to our product management and planning teams.
Regularly monitor gross margins relating to your assigned strategic accounts to assess profitability and improve gross margins, including implementing price increases as appropriate.
Make sales calls on a regular basis in order to strengthen MTG/Customer relations at multiple levels within the relevant strategic accounts.
Send timely reports to management team, e.g. monthly reports, rolling forecast, annual budget.
Prepare quotations, RFI responses and presentations to address customer needs and new opportunities.
Prepare and update regularly a strategic plan and organization overview for assigned strategic accounts.
Network at multiple levels within strategic accounts to connect executive, operations, quality, metrology and technology development groups between the companies.

Remote Position - Salary Range $150,000 to $200,000

Education/Experience/Technological
Knowledge
Competencies are the demonstrated high performance behaviors
that top performers exhibit.


Core: Nippon Sanso Matheosn Overall
Member/Customer
Dedicated: High performers view members/customers as
the center of our universe; target all energy on understanding and
anticipating member/customer needs and develop fast, cost-effective,
value-added solutions to meet or exceed those needs. Emphasizes
the need to deliver services to customers and evaluate processes and/or
services against standards; manages quality; ensures resources are
available for staff to produce on-time, quality products and services.


Communications: High performers express ideas in an
open, candid, clear, complete, and consistent manner in individual and group
situations; invite response/ dissent.
Communicates
information and positions effectively, highlighting similarities, benefits,
and alternatives of positions and goals in a way that gains support and
acceptance of all parties; compromising when appropriate with a win/win
scenario; influences others to arrive at an agreed upon solutions approach so
that a fast cycle, cost-effective solution is implemented.

Innovation: High performers bring creative new ideas, processes, products,
services or solutions into use to resolve issues and satisfy
members/customers.
Challenges the status quo; brings new
ideas, systems, processes, products, or services that improve operating
efficiency and effectiveness; Integrates innovative solutions.

Market
Product Knowledge: High
performers demonstrate knowledge and understanding of the marketplace-its
characteristics, current social, economic and political trends, challenges,
and resultant business opportunities. Knowledge of professional/trade associations, key people, and
companies.
Demonstrates
full knowledge and complete understanding of market and relevant
competition; integrates strategies and
tactics.

Planning,
Organizing, and Integrating: High performers know and apply Matheson Tri-Gas processes
and administrative procedures in a timely, accurate and efficient manner;
ensure integration of data processes and procedures across unit, function, or
organization.
Leads work within and across the organization structure, and in
making decisions takes into account the objectives, responsibilities, and
goals of other organizations to ensure overall success and ongoing
cooperation; balances current and forecasted resource requirements to ensure
optimal utilization and to identify alternative plans to meet objectives when
resources are not available; defines intermediate goals and contingencies.

Program/Project
Management: High performers manage programs through the application of appropriate
management control processes including planning, scheduling, budgeting,
performance measurability, and reporting. Use effective leadership and interpersonal skills to work with
functional organizations and partner with members/customers on
program/project-related matters.
Uses effective time management tools in order to follow through
on work commitments and scheduled deadlines associated with own job; obtains agreement of all stakeholders
within a development program to identify issues, minimizes risks at an early
stage, and ensures on-time delivery

Strategy
Awareness: High performers
understand and use the Matheson Tri-Gas' overall strategy, mission, plans,
and values to achieve goals and objectives; knowledge of the progress being
made towards the achievement of strategic goals and objectives. Possesses and presents a comprehensive understanding of Matheson
Tri-Gas goals and strategies to serve as a framework for the development and
implementation of products, services, and solutions; applies a thorough knowledge of Matheson
Tri-Gas strategic processes and plans in marketing programs for approval
and/or consulting with senior and line management.

Teamwork: High performers consider the group effort as more important than their
own individual efforts and are sensitive to the needs and opinions of other
group members. They participate openly
and honestly and share opinions, knowledge, and experience with others. They help even when someone else is
responsible for results.

Contributes
to team leadership and in developing and achieving team goals; takes a lead role in delivering team
performance; initiates problem-solving between teams.

The company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability