Senior Strategic Accounts Manager - West

Senior Strategic Account Manager (Sr. SAM)

The Senior Strategic Account Manager (Sr. SAM) is a dynamic and experienced sales professional responsible for driving growth across Carlisle Architectural Metals' (CAM) strategic accounts within the West Region. This role develops and expands high-impact relationships with architects, consultants, and contractors who influence the specification and purchasing of CAM's building envelope solutions — including Metal-Era, PAC-CLAD, Citadel Architectural Products, Drexel Metals, and Hickman Edge Systems.

The Sr. SAM executes regional strategies to deliver above-market revenue and margin growth while embodying CAM's One CAM culture, SPEQ promise (Speed, Protection, Expertise, Quality), and customer-first mindset. This position is remote-based within the West Region and requires regular travel throughout the assigned territory, along with occasional visits to CAM headquarters in Waukesha, WI, or other regional facilities. We are open to candidates based in the Denver, Salt Lake City, Phoenix, or Las Vegas metro areas.

Duties and Responsibilities:

• Develop and execute a West Region strategic growth plan to expand revenue and margins across assigned strategic accounts.
• Build and deepen relationships with architects, roof consultants, building envelope consultants, and key regional contractors.
• Identify and convert new business opportunities by influencing specification and driving conversion of CAM products.
• Deliver presentations, technical trainings, and educational sessions for customers and industry partners.
• Maintain accurate monthly and quarterly sales forecasts, opportunity pipelines, and CRM documentation (Salesforce).
• Provide regular reporting on pipeline progress, account development, and market trends within the West Region.
• Collaborate closely with cross-functional CAM and CCM teams to align regional sales strategies with corporate objectives.
• Represent CAM at regional trade shows, industry conferences, and customer events to strengthen brand visibility and relationships.
• Adhere to all company travel, safety, and expense policies while ensuring professional representation of the CAM brand.
• Deliver the SPEQ promise and uphold CAM's reputation for strong customer service and technical expertise.
• Perform other projects and duties as assigned.

Minimum Requirements:

• 5+ years of relevant business development and/or strategic account sales experience; or an equivalent combination of education and experience.
• 5+ years of experience delivering group or technical presentations.
• Bachelor's degree in Business, Construction Management, Architecture, Engineering, or a related field preferred OR experience in lieu.
• Proven integrity, discretion, and ability to handle confidential and sensitive information.
• Excellent interpersonal and communication skills—verbal, written, and presentation.
• Strong organizational skills with the ability to manage multiple priorities independently.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and CRM systems (preferably Salesforce).
• Demonstrated customer-first mindset and relationship management capability.
• Attention to detail and accuracy in reporting, forecasting, and documentation.

Preferred Qualifications:

• Experience within building materials, construction products, or architectural manufacturing sales.
• Proven success in developing and executing strategic account programs.
• Experience managing large regional territories and building multi-level customer relationships.
• Successful track record managing a remote-based sales role with significant travel.

Working Conditions:

• Location/Hours: Position is home based with frequent travel throughout designated West Region. Standard business M-F hours with potential (up to 60%) travel for customer meetings and industry events. Occasional travel on weekends and up to 50 hours a week.
• Noise/Climate/Safety: Office environment with periodic site visits to client locations.

Key Success Metrics:

Success in this role will be measured through quantifiable results and alignment with CAM's One CAM growth strategy and SPEQ promise. Performance expectations will be reviewed through the TDP planning process and tracked via the monthly scorecard within CAM's Monthly Management System.

• Revenue and Margin Growth: Achieve annual revenue and gross margin targets across assigned strategic accounts within the West Region.
• Quote Conversion: Drive consistent improvement in quote-to-order conversion and close rate through proactive customer engagement and specification influence.
• Customer Experience (NPS): Improve regional and account-level Net Promoter Scores by delivering on CAM's Speed, Protection, Expertise, and Quality promise.
• Market Share Expansion: Increase CAM share within targeted segments and key accounts through specification capture and competitive displacement.
• Values and Collaboration: Demonstrate leadership and accountability consistent with CAM's core values and One CAM behaviors, fostering trust, partnership, and customer focus across teams.
• Operational Discipline: Maintain accurate CRM data, timely forecasting, and adherence to the TDP and Monthly COS Management System reporting cadence.