Consumer and Community Banking Location Strategy Market Program Manager

Job Description

Description for Internal Candidates

 

Join the Location strategy team and put you skills of project management to the test through impacting Consumer and Community Banking markets and help projects achieve their goals. This oversight includes directly managed projects, projects managed by others within the Location Strategy team, and initiatives managed by key constituents outside of the team.

As a Location Strategy Project Manager - Senior Associate within the Location Strategy team, you will have the opportunity to utilize your project management skills to impact Consumer and Community Banking markets. You will be the subject matter expert for all activities in the market impacting Consumer and Community Banking, responsible for the oversight and integration of all Consumer and Community Banking market specific projects and initiatives in the Northeast and Mid-Atlantic. This role provides an exciting opportunity to develop a thorough understanding of team member sub lines of business promoters, strategic objectives, and subsequent location strategy needs, goals, challenges, and dependencies.

 

Job responsibilities

• Coordinate and execute projects and initiatives impacting Consumer and Community Banking’s Location Strategy Manage and partner with Project Managers within the market

• Arrange and conduct site walkthroughs to ensure facilities maintain corporate standard and identify needs/opportunities on a case-by-case basis

• Develop thorough understanding of individual sub lines of business drivers, strategic objectives and subsequent location strategy needs, goals, challenges, and dependencies

• Maintain proactive engagement model with clients to stay apprised of strategy adjustments, providing consultation and influence on business decisions

• Understand, convey, and monitor businesses adherence to Global Real Estate parameters

• Partner with local Consumer and Community Banking and Real Estate Leadership ensuring shared awareness and alignment on market strategy and facility needs

• Identify potential obstacles and challenges before point of escalation and develop remediation strategy and oversee numerous ad-hoc requests

• Monitor seat supply and demand in market and create awareness where risk and opportunities arise

• Create strong and long lasting relationships with key constituents to foster the successful execution of Consumer and Community Banking’s location strategy. This includes partners in Real Estate, Technology, Location Leaders, and Senior Business Executives

• Use conflict management and resolution between the various Lines of Business in regards to the Location Strategy

Required qualifications, capabilities and skills

• Bachelor's degree in Business, Finance, or related discipline

• 2+ years of relevant experience in financial analysis, operations analytics, or project management

• Strong work ethic, proactive and results-oriented, fact-based approach

• Demonstrated ability to coordinate and execute multiple projects and initiatives simultaneously. Time management skills a must. 

• Excellent, polished communication skills, both verbal and written.

• Strong problem-solving skills: can lead in areas of ambiguity and find solutions to unforeseen obstacles.

• Excellent interpersonal skills to develop and sustain working partnerships with various and numerous individuals at all levels of the organization

• Self-starter who is driven to excel in all aspects of their role; Strong personal management and 
  organizational skills; ability to manage multiple (and changing) project deliverables at same time

• Strong technical skills Advanced Microsoft Office skills (PitchPro, Excel)

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.