Accounts Receivable Specialist

Job Title Accounts Receivable Specialist Overview The Accounts Receivable Specialist manages a portfolio of high‑profile clients and performs a full range of accounts receivable activities, including auditing invoices, processing payments, managing collections, and resolving discrepancies. The role requires a professional presence, strong customer service and communication skills, and the ability to adapt to the unique needs of each client. The specialist plays a key role in ensuring accurate, timely billing and cash application while partnering closely with both corporate and field operations. Responsibilities Audit invoices with precision to ensure accuracy, completeness, and compliance with internal standards and client requirements. Research and respond promptly to client and corporate inquiries, demonstrating a responsive and solutions‑focused approach. Process credit card payments and credits efficiently, ensuring accurate recording of all financial transactions. Adjust client accounts proactively as needed and resolve payment discrepancies by investigating root causes and implementing appropriate corrections. Manage collections activities with persistence and attention to detail to ensure timely and accurate payment application. Generate clear, comprehensive client statements that accurately reflect account status and activity. Execute invoice billing with a high degree of accuracy, supporting effective communication and collaboration between corporate and field operations. Apply strong research skills to investigate discrepancies, identify issues, and recommend corrective actions. Handle a high volume of professional collection emails each day, prioritizing accuracy, tone, and timely follow‑up. Monitor and reduce outstanding receivables by maintaining consistent follow‑up and tracking progress against targets. Maintain accuracy in billing and reporting, prioritizing quality over volume while still meeting turnaround expectations. Meet deadlines and manage workload independently, demonstrating self‑direction and strong organizational skills. Perform cash application activities, including applying payments to the correct accounts and invoices. Support daily audits and reviews of accounts receivable data as needed to ensure data integrity. Collaborate closely with teammates in the accounting department to contribute to overall team success and cross‑functional initiatives. Perform other duties as assigned, demonstrating flexibility and a willingness to support broader department needs. Essential Skills Hands‑on accounts receivable experience, including collections and cash application. At least 2+ years of experience in accounts receivable (2–3 years preferred). Proven ability to send professional, effective collection emails immediately without additional training. Intermediate‑to‑advanced Microsoft Excel skills, including proficiency with pivot tables and VLOOKUP/XLOOKUP functions. Strong customer service skills, with the ability to handle tough or sensitive client situations professionally. High attention to detail, especially in auditing invoices, processing payments, and generating statements. Strong research skills to investigate and resolve discrepancies and account issues. Ability to manage a high volume of collections activity and emails efficiently while maintaining accuracy. Self‑directed work style, with the ability to manage workload and priorities independently. Strong written and verbal communication skills for interacting with clients and internal stakeholders. Demonstrated curiosity and drive to understand and “dig into” discrepancies and financial issues. Comfort working with multiple high‑profile clients, each with different processes and requirements. Ability to meet a 24‑hour turnaround time on accounts receivable issues while maintaining quality. Capability to collaborate effectively with both corporate and field operations teams. Additional Skills & Qualifications Experience with consolidated billing and government billing is highly beneficial. Non‑U.S. cash application experience and daily audit experience are a strong plus. Prior experience working with an ERP system. A degree in accounting, finance, business, or a related field is preferred but not required. Experience in a high‑volume collections environment. Demonstrated ability to ramp up quickly with minimal training. Advanced Excel capabilities beyond basic functions, particularly for reporting and analysis. Experience working in a multi‑brand or global organization is advantageous. Pay and Benefits The pay range for this position is $25.00 – $28.00 per hour. Work Environment The accounting department consists of approximately 20 team members across accounts payable, accounts receivable, and general ledger functions. The culture is family‑oriented, tight‑knit, and collaborative. The role is based on‑site in a DTC office initially, with a requirement to work on‑site until fully trained (approximately 30 days). After this period, there is an opportunity to work from home one day per week, possibly increasing to two days per week after six months, contingent on performance and reliability. Wednesdays are a mandatory on‑site day. The environment is pet‑friendly. Benefits (Temporary Role) Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available Life Insurance (voluntary life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, vacation or sick leave) Job Type & Location This is a contract position based out of Greenwood Village, CO. Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr