Business Development Manager

About the Company Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficiently by implementing automation equipment and technologies including: Material Handling Equipment, Parts, and Service Automated Mobile Robots Vision guided vehicles and automated guided vehicles High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems WMS/WES/WCS solutions and Software Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation Job Summary As a Business Development Manager, you will play a crucial role in driving our growth and expansion initiatives. You will be tasked with identifying new business opportunities, crafting strategies to leverage them effectively, and nurturing relationships to ensure sustained success over the long term. Your contributions will directly impact the company's success and help shape its future direction. Responsibilities Sales Strategy and Growth Drive sales growth by achieving maximum unit sales volume, market penetration, profit return, and customer loyalty through effective program implementation. Develop strategies, guidelines, and marketing materials to address product inquiries, pricing strategies, and market demands, enhancing brand visibility and presence. Analyze market potential and trends, identifying areas for improvement in product sales, and take action to enhance market penetration with non‑Raymond/Carolina Handling users. Align sales and marketing efforts with Sales, Service, and Internal teams to identify potential customers and develop targeted strategies to capture new business opportunities. Business Planning and Performance Management Develop, implement, and oversee Business Plans, maintaining accurate records using CRM systems or relevant tools to continuously measure performance against objectives. Forecast and manage expenses and profit objectives for assigned sales goals, ensuring effective resource allocation to achieve desired outcomes while maintaining profitability. Client Relations and Account Management Cultivate strong client relationships, meeting customer specifications and offering innovative solutions to address their needs. Prepare and deliver effective sales presentations, proposals, and contracts to prospective clients. Promote the company's programs and features to existing and potential customers, fostering customer satisfaction and retention. Collaborate closely with Sales Leadership on account planning and pricing decisions to maximize profitability and competitiveness. Monitor and manage lease agreements, ensuring compliance and renewal as needed. Market Awareness and Continuous Improvement Stay updated on industry trends, market developments, and competitor activities to inform strategic decision‑making. Continuously assess and improve sales processes and strategies to optimize results and drive continuous growth. Reporting and Communication Keep management informed of relevant activities related to assigned accounts, ensuring transparency throughout all phases of account activities. Perform any other duties as assigned or required to support the company's overall operations and objectives. Requirements Minimum of 3 years of experience in sales within similar industries, demonstrating proficiency in acquiring new business. Proven track record of achieving sales targets and driving business growth. Strong understanding of sales and marketing principles, techniques, and strategies. General understanding of Financial Merchandising. Proficiency in CRM systems and Microsoft Office Suite. Strong organizational, planning, and prioritizing skills. Excellent communication, interpersonal, and negotiation skills, with the ability to build and maintain strong relationships. Capacity to develop and maintain positive working relationships with prospective and existing customers, internal support team members, and stakeholders. Must have and maintain a valid driver's license with a clean driving record. What You’ll Need for Success Customer‑focused mindset with a commitment to delivering exceptional service and exceeding customer expectations. Demonstrated comprehension of a customer's key business drivers. Sales grit, exhibiting a strong desire to win and remain competitive. Highly motivated to achieve challenging goals. Demonstrated persistence and ability to overcome obstacles. Ability to think strategically, solve problems, and make data‑driven decisions. Ability to work independently and collaboratively in a fast‑paced dynamic environment. Benefits of Joining the Team Medical, Dental and Vision Insurance, Prescription Drug Plan. Company‑paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account. Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance. Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/C orporate Contributions, Associate Giving Fund, and Discount Programs. Competitive Commission Program – no limit to earnings. Company Vehicle or Automobile Allowance, including a fuel card and maintenance coverage. Technology and Home Office Setup – cell phone, laptop, iPad, dual monitors, docking station, and wireless keyboard and mouse. Expense Reimbursement. Flexible Work Arrangements – remote work options and flexible scheduling. Professional Development Opportunities – training programs, workshops, tuition reimbursement. Career Growth and Advancement – internal mobility, mentorship, leadership development initiatives. Company‑sponsored social events and team‑building activities. Employee Recognition program / President’s Club. Physical Requirements & Working Conditions This position is classified as medium work, involving the operation of motor vehicles and heavy equipment, and moving objects up to 50 pounds. Manual dexterity, clear articulation, vision, and the ability to manage strict deadlines are required. Work includes regular interaction with internal and external customers in both office and on‑site settings, with travel and exposure to diverse environments. Noise levels typically range from moderate to high. Travel Requirements Daily/weekly travel to customer sites is required; occasional travel may be required for meetings or conferences. Equal Opportunity Statement Carolina Handling is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. No information on the application is intended to be used for discrimination. #J-18808-Ljbffr