Food & Beverage Manager

Applicants Notice Applicants must be currently authorized to work in the United States on a full‑time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time. Job Summary As a leader in the MeowWolf multiverse, the Food & Beverage Manager is responsible for the continuity of the MeowWolf experience, transporting guests through a rotating menu of experiential food and drinks. Reporting to the General Manager, the Food & Beverage Manager ensures the profitability of our food and beverage services by effectively managing all business aspects such as licensing, vendor relations, inventory, product selection and procurement, staffing, budget reconciliation, goal setting, and supporting special and private events. Key Responsibilities Manage labor, productivity, quality control, and safety measures as established and set for site Carry out supervisory responsibilities in accordance with company policies and applicable laws Determine product pricing and margins in alignment with budget or executing pricing strategy Lead, develop, and manage a team that encourages elevated guest service with talent growth and development opportunities Perform all job positions needed to operate a food and beverage location from bussing, serving, cash register, etc. Ensure all licenses are current, including health, safety, and liquor Initiate, encourage, and maintain internal and cross‑departmental communication Providing feedback and reviews for all food & beverage team; maintaining high‑quality staff performance Model and enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance Ensure staff complies with all food control and safety regulations Directly support all site initiatives, including role‑playing element required of all staff members when interacting with guests Create initiatives that focus on the elements of our B Corp including recycling, composting, and community engagement Plan and participate in promotional and special events as well as corporate events Develop and maintain vendor and community relationships; create, maintain, and communicate to all key parties the vendor supply calendar that aligns with the needs of the site for product inventory Maintain inventory management records; analyze sales trends and adjust product offerings accordingly; analyze customer feedback and suggest ways to improve ratings specific to products Actively listen to and resolve complaints; work with the Scheduling Manager to ensure work centers are staffed efficiently and effectively Set and maintain high standards of organization and cleanliness; respond to injuries and emergencies appropriately; collaborate with other team members to create and maintain a pleasant environment for guests Perform all job positions needed to operate a bar from bussing, serving, cash register, etc. Other duties as assigned Required Qualifications Proven work experience as an F&B Manager, Bar Manager or similar role (prior work experience in a retail, museum, theme park, recreation facility, or other public space preferred) Hands‑on experience with point‑of‑sale systems Proven experience developing, managing, and achieving budgets Extensive knowledge of liquor, bartending, and service protocols Strong service skills and a welcoming demeanor required Proven experience managing, developing, and leading a team Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays Communicate well with others to exchange information; effectively delegate responsibilities and maximize resources Strong understanding of business management and accounting principles Develop, follow and enforce safety rules; maintain composure in stressful situations; adaptable to changes in a fast‑paced work environment A current Alcohol Awareness card; a current PLIB or work card; must be 21 years of age or older Adult + Child + Infant CPR, AED, and First Aid certification preferred TIPS Certification preferred; ServSafe Certification preferred; Food Handler Safety Training Card preferred Prior experience with visual merchandising preferred Bilingual, especially but not limited to English and Spanish preferred Work Environment and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job operates in a professional office environment but also includes indoor settings with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines, and small/enclosed spaces. Physical demands include walking, standing, taking stairs or elevators, navigating spaces during day and night, lifting up to 20 pounds at times, and performing repetitive wrist, hand, and finger motions. Employees must comply with company and OSHA standard workplace safety protocols. Reasonable accommodations are available for individuals with disabilities. Benefits Medical Insurance options: PPO & HDHP Dental and Vision Insurance HSA, HRA, and FSA options 401(k) Retirement Plan Company‑paid Life Insurance Policy and Disability Coverage(s) Voluntary Critical Illness and Life Insurance Policies Company‑paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off MeowWolf Gift Shop, merch and cafés Admission to MeowWolf attractions for employees and guests (regular or project‑based full‑time positions) Equal Opportunity Employer MeowWolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us a vibrant community. All employment decisions are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr