Business Analyst

DescriptionWe're seeking a hands-on Senior Business Analyst to lead the design and delivery of scalable, AI-enabled business solutions across the bank’s core domain capabilities, including Payments, Foreign Exchange, Commercial & Corporate Banking, and Digital Banking. This role owns requirements, process architecture, and outcome delivery – partnering across business, technology, risk, compliance, and operations in an agile, iterative model. The position is central to the bank’s agenda of modernizing operational workflows, integrating systems, and accelerating responsible AI adoption.ResponsibilitiesLead end-to-end business analysis and solution design across payments, FX, commercial banking, and digital channel workflows – spanning process, data, integration, and application layers.Translate ambiguous business needs into structured process models, use cases, user stories, functional specifications, and data flow maps that are engineering-ready and audit-traceable.Design AI-enabled business solutions – including intelligent automation, LLM-assisted workflows, and decision-support tools – with governance, explainability, and human-in-the-loop controls built in from inception.Drive rapid prototyping and iterative use case discovery with business stakeholders using low-code tools, wireframing platforms, and AI frameworks to validate concepts before full build commitment.Own integration and API-enabled workflow design across core banking systems, payment rails, FX engines, CRM, and digital channels, collaborating with enterprise architects and engineering leads.Lead agile ceremonies including sprint planning, backlog refinement, and outcome-based prioritization, ensuring requirements are delivery-ready and value-linked at all times.Identify and lead process automation opportunities across banking operations – including straight-through processing, exception handling, reconciliation, client onboarding, and reporting workflows.Embed risk, compliance, and audit controls into solution designs from inception, partnering with Risk, Compliance, Legal, and Audit as integral design partners.Define and track outcome-based KPIs, value realization benchmarks, and executive reporting for all transformation initiatives.Perform other duties as assigned.Qualifications8+ years of hands-on experience in process design, application and product design, or workflow transformation within financial services, with strong domain concentration in two or more of: Payments (SWIFT, ACH, RTP, FedNow), FX transaction lifecycle, Commercial or Corporate Banking, or Digital Banking platforms.Demonstrated experience designing AI-enabled business solutions – including intelligent automation, GenAI or LLM workflows, and decision-support systems – within enterprise or regulated financial services environments.Strong proficiency in structured business analysis methodologies: BPMN process modeling, use case design, user story development, functional specification writing, and data flow mapping.Proven agile delivery experience including sprint facilitation, backlog ownership, iterative prototyping, and outcome-based prioritization in cross-functional product or transformation team environments.API and integration literacy: able to design and document REST API-enabled workflow architectures, system integration patterns, and data exchange specifications in collaboration with engineering and architecture teams.Deep understanding of banking operational workflows, core banking systems, payment rails, FX transaction lifecycles, and digital banking platforms.Familiarity with enterprise banking technology vendors including FIS, Fiserv, Temenos, Thought Machine, or equivalent platforms preferred.Strong understanding of regulatory, risk, compliance, and audit expectations within financial services, with the ability to embed governance requirements into solution designs from the outset.Excellent executive communication and cross-functional stakeholder management skills; ability to present complex solution designs and delivery status clearly to C-suite audiences.Bachelor’s degree in Information Systems, Computer Science, Business, Engineering, Finance, or related discipline required; MBA or advanced degree preferred.Modern Tools, Technologies & TechniquesCandidates are expected to bring working fluency across a modern, outcome-oriented delivery toolkit spanning the following areas.Analysis & Process Design: Lucidchart, Miro, or Visio for BPMN process modeling; Confluence for living documentation and requirements management; JIRA for agile backlog and sprint delivery tracking.Rapid Prototyping: Figma or Balsamiq for UI and UX wireframing; Retool or Appsmith for low-code functional prototype development; Miro or FigJam for collaborative design workshop facilitation.AI & GenAI Design: Microsoft Copilot Studio, Azure OpenAI, or AWS Bedrock for LLM-assisted workflow design; LangChain or LlamaIndex for RAG architecture pattern design; AI observability tools such as Arize or Fiddler to validate and monitor AI-enabled solutions.Integration & API Design: Postman or Swagger/OpenAPI for API specification and integration documentation; MuleSoft or Azure API Management for enterprise integration pattern design; Kafka or Azure Event Hub for event-driven, real-time payment workflow design.Data & Analytics: Snowflake, Databricks, or Azure Synapse for data platform literacy; Power BI or Tableau for operational dashboard design and KPI tracking; SQL proficiency for data validation and requirements verification.Agile Delivery: SAFe or Scrum delivery frameworks; Design Thinking facilitation for stakeholder discovery and problem framing; ProductBoard or Aha! for outcome-based roadmapping and initiative prioritization.SkillsBusiness analysis, payments, foreign exchange, banking, Agile, FIS, Fiserv, TemenosTop Skills DetailsBusiness analysis,payments,foreign exchange,banking,AgileAdditional Skills & QualificationsMicrosoft Copilot Studio / Azure OpenAI – aligns directly with the bank's AI transformation strategy.MuleSoft or Azure API Management – valuable for integration-heavy banking environments.Snowflake / Databricks / Power BI – supports analytics and KPI measurement.FIS, Fiserv, Temenos, or Thought Machine – demonstrates familiarity with banking technology platforms.Kafka / Event Hub – beneficial for real-time payment and transaction processing initiativeExperience LevelExpert LevelJob Type & LocationThis is a Permanent position based out of Dallas, TX.Pay and BenefitsThe pay range for this position is $130000.00 - $200000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Benefit's Health Dental VisionWorkplace TypeThis is a fully onsite position in Dallas,TX.Application DeadlineThis position is anticipated to close on Sep 1, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006242653Profession: Business/Systems Analyst