Continuous Improvement Project Manager

Job Description

Job Description

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

The Opportunity:

As the Continuous Improvement Project Manager, you will be responsible for managing enterprise-wide projects with the goal of optimizing key functions and launching new initiatives. The Project Manager will set aggressive milestones for key phases of assigned projects and keep senior leadership well informed of progress throughout the life of each project. 

What you’ll do:

• Lead large enterprise wide projects and monitor performance post- launch
• Create a detailed project plan including specific target dates and milestones for key phases of the project from current state analysis to future state implementation, and then follow that plan to timely completion
• Collaborate with key stakeholders, business partners, and senior leadership in gathering and suggesting important requirements for success while also providing regular project status updates
• Perform a thorough risk assessment before implementing any new and significant process improvements and properly weigh anticipated benefits with associated risks
• Complete process mapping, business analysis and workflow design for assigned projects
• Validate business requirements, user testing strategies and identify scalable solutions
• Lead all organizational change management efforts in partnership with key business leaders, while identifying key change agents throughout the organization that can help facilitate the changes
• Ensure that effective controls are in place to ensure that project results are sustainable over time as the organization grows
• Provide additional expertise and support on other continuous improvement efforts within the organization as needed

Why This Opportunity Is Unique:

• Voted #1 Best Place to Work by Phoenix Business Journal, 2021
• Enterprise wide initiatives that support multiple business units
• Become a key contributor on initiatives that significantly impact our organization and KPIs
• Opportunity to make professional connections with teammates across all business units

What You’ll Bring

• Bachelor’s Degree in a related field (one year of higher education is equal to one year of experience), AND a minimum of 6 months of project management experience leading and directing project tasks; or any combination of education and experience would provide an equivalent background
• Experience working with both internal and external stakeholders and projects as well as 3rd party partners in a project management capacity
• Ability to establish trust and credibility throughout senior leadership; demonstrates unwavering integrity and fierce accountability
• Collaboration skills in a matrixed environment, including providing consultative guidance to help solve enterprise level issues
• Possess an understanding of scope definition, process and solution mapping; process structures and components; and standard project planning methodologies
• Experience supporting projects with complex deliverables, including information technology and dependencies across organizations
• Strong data analysis skills
• Knowledge of task tracking and mapping tools (e.g. Atlassian, Smarsheet, Vizio, Lucidchart)
• Familiar with Google Drive and G-Suite products
• Proven experience in leading successful change management efforts
• Strong relationship management skills and proven experience in building partnerships
• Excellent communication and presentation skills
• Ability to effectively persuade and influence at all levels of the organization
• Effective time management and prioritization skills in order to meet aggressive deadlines

Achieve well-being with:

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

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