Manager, Clinical Technology Services

Manager, Clinical Technology Services – Portland, Oregon Department Overview Manages the development, implementation, and administration of a comprehensive medical equipment management program designed to maintain an environment in which safe, effective, and efficient health care services can be provided by Oregon Health & Sciences University and its affiliated facilities. Responsible for the entire lifecycle, safety, and regulatory compliance of all medical equipment within OHSU—from handheld point‑of‑care devices to complex advanced imaging systems. Oversees the daily operations of the Clinical Technology Services (CTS) department, which includes supervising Biomedical Equipment Technicians (BMETs), managing the medical equipment maintenance budget, ensuring strict compliance with federal, state, professional, and other applicable regulatory standards, partnering with information technology partners to secure networked medical equipment, and collaborating with hospital leadership on capital asset planning. Financial and Capital Asset Management Assist in preparing the annual operating budget and capital budget for the Department of Clinical Technology Services Maintain the fiscal integrity of the department by controlling costs Partner with CTS and other OHSU stakeholders—including clinical committees and finance—to assist with the development of the annual capital replacement list, utilizing equipment age, maintenance history, and end‑of‑support data Oversee new equipment incoming inspections (go‑live support), deployment, tracking, and final decommissioning/disposal Operations Management and Team Leadership Manage the operation and activities of the CTS department in accordance with OHSU policies and applicable codes, rules, regulations, and industry practices Implement the Service Delivery Plan for CTS Hold administrative authority over all patient‑care related devices and systems Direct the installation of medical equipment and systems, including all work performed by contractors and vendors Represent OHSU in relationships with medical equipment manufacturers and service vendors Evaluate vendor performance and negotiate service‑level agreements (SLAs) Coordinate technical assistance and research for the evaluation and selection of medical technology and services Recruit, train, mentor, and evaluate CTS staff and interns Schedule staffing and on‑call rotations to ensure 24/7 coverage for critical clinical areas Oversee the hospital’s Computerized Maintenance Management System (CMMS) to assign, track, and close scheduled preventive maintenance (PM) and corrective repair work orders Regulatory Compliance and Quality Assurance Active role in institutional quality and regulatory activities by serving on various committees as needed Conduct and implement mechanisms for assessing customer service satisfaction and use data to continuously improve satisfaction levels Maintain flawless documentation to ensure compliance with DNV‑GL, CMS, and other applicable state, federal, and professional regulatory bodies Develop, audit, and defend Alternative Equipment Maintenance (AEM) schedules where data supports modifying manufacturer PM frequencies without compromising patient safety Act as the department liaison for medical device recalls and hazard alerts (e.g., FDA recalls, ECRI alerts), overseeing the rapid location, modification, or removal of affected equipment Other Duties as Assigned Performed as required by department needs. Required Qualifications Bachelor’s degree in biomedical engineering, clinical engineering, electrical engineering, healthcare administration, or a closely related field, with thorough knowledge of the clinical use, theoretical and technical design, and repair of medical equipment and systems 5 to 7 years’ experience in healthcare technology management (HTM) in a healthcare institution, manufacturing, research facility, information technology, or related field, with thorough knowledge of the clinical use, theoretical and technical design, and repair of medical equipment and systems Job Related Knowledge, Skills and Abilities (Competencies) Proven ability to work effectively with a wide variety of disciplines and effective verbal and written communication skills Proven ability to manage an engineering department consisting of exempt and non‑exempt employees Ability to develop, implement, and present staff development, employee in‑service education, and training programs Familiarity with and excellent working knowledge of pertinent codes, rules, and regulations, including NFPA, DNV, AAMI, ANSI, etc. Strong knowledge of computer‑based systems and networking theory, design, implementation, and support Proven ability to negotiate for products and services with medical equipment manufacturers and service vendors Preferred Qualifications Master’s degree in clinical, biomedical, or electrical engineering or a related discipline At least 3 years managerial experience in hospital operating rooms and/or multispecialty surgical procedural units and/or general HTM field Certification or practical experience in Lean, Six Sigma, or continuous quality improvement methodologies to streamline shop workflows and minimize equipment downtime Certified Clinical Engineer (CCE) Certified Biomedical Equipment Technician (CBET) Certified Healthcare Technology Manager (CHTM) Additional Details May be exposed to infected fluids/tissues, radiation, strong magnetic fields, high voltage, and noise. Occasional travel required. #J-18808-Ljbffr Council of State and Territorial Epidemiologists