Property Preservation Operations Associate - Maintenance

Property Services Associate

Are you organized, detail-oriented, and comfortable managing multiple priorities at once? SingleSource is looking for a Property Services Associate to support maintenance and property preservation activities for our clients. In this role, you'll coordinate with vendors, review project progress, manage documentation, and help ensure client requirements are met.

What You'll Do

• Coordinate maintenance and property service work orders from start to finish, helping ensure projects move efficiently and client deadlines are met.
• Communicate with vendors through phone, email, and text to provide updates, answer questions, and ensure work is completed accurately and on time.
• Review photos, reports, and documentation submitted by vendors to verify work meets client requirements and quality standards.
• Maintain detailed notes and records across multiple systems, ensuring important information is accurate, organized, and up to date.
• Investigate and help resolve property-related issues, researching solutions and working with internal teams and vendors to address challenges.
• Review vendor bids and cost estimates, comparing information and helping ensure pricing aligns with client guidelines.
• Prepare status updates and respond to client inquiries by gathering information and clearly communicating progress.
• Navigate multiple systems and tools to track work, update records, and manage tasks throughout the lifecycle of a project.
• Partner with team members across departments to solve problems, share information, and deliver a high level of service to clients.

What We're Looking For

• Strong communication and interpersonal skills.
• Excellent organization, time management, and multitasking abilities.
• Ability to prioritize competing responsibilities in a deadline-driven environment.
• Customer-focused mindset with strong problem-solving skills.
• Comfortable working with technology, databases, and Microsoft Office applications.
• Bachelor's degree preferred

Why Join SingleSource

• Learn the business through hands-on experience managing real projects, vendor relationships, and client requests.
• Gain exposure to operations, project coordination, customer service, and problem-solving in a professional environment.
• Develop skills that transfer across a variety of career paths, including operations, account management, project management, and leadership roles.
• Work with experienced team members who are invested in sharing knowledge and helping you grow.
• Build industry knowledge in the real estate, mortgage, and property services space.
• Take ownership of your work and make a direct impact on client satisfaction and project outcomes.
• Generous paid time off.
• 401(k) with company match.
• Medical, dental, and vision benefits.

Travel Required

No

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.